Caliber - West Salem
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Daily updates on progress were appreciated. The staff, in particular Austin, were always friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff, daily updates on status of repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber wonderful to work with, kept me updated as to what was going on with repairs, schedules. Would definitely use Caliber again if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Caliber Collision was beyond impressive! So accommodating, provided needed transportation , felt well informed, easy to work with and very pleased with repair! Thank you so much! I would use again!! Dee Provan
My Experience - 5.0/5.0 -
Cannot say enough about how smooth the repair process was with the Caliber Collision team in Salem. The entire team worked hard to support me through the process. Despite several challenges with winter weather, Caliber delivered in a timely manner with great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work completed in a timely manner despite challenges with winter weather.
Customer Service - 5.0/5.0 -
Cannot say enough about the entire Caliber - Salem team. Dawn and Roy went out way to make the process easy and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Also done a good for me!
Likely to Recommend - 4.5/5.0 -
Yes I would recommend this shop
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Always great to deal with
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the 2nd time that I’ve had the opportunity to use Caliber Collision and I’ve been very satisfied with the repairs.
Customer Service - 5.0/5.0 -
Kept me informed all during the repairs.
Returned Clean
My Experience - 5.0/5.0 -
Roy and the team kept me informed every step of the way in the repair of deer damage and were able to complete the work in a timely manner
My Experience - 5.0/5.0 -
Everything went great with repairs, couldn’t be happier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work performed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very in-tune with what needs to be done. Great communicators. Quality job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff and technicians did an excellent job with customer service and getting our vehicle back in working condition.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Was a little delayed, but is not the shop fault, because the dealer send that part to be replaced damaged.