Caliber - West Salem
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I wanted to say thank you for an amazing job that was done on our vehicle. Ryan Estep did an amazing job and we will come definitely come back in the future.
My Experience - 5.0/5.0 -
Repair looks flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took way longer than I expected it to.
My Experience - 0.0/5.0 -
2 months is entirely too long for minor front end damage. I would have repaired the truck myself if I would have known the lack of urgency put toward this repair. Definitely using someone else if a repair is ever needed in the future.
Likely to Recommend - 0.5/5.0 -
If I could put a zero I would, actually telling everyone not to use you
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
Repairs took entirely too long
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair took longer than expected but I realize it was the result of weather and parts availability.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service team, wonderful customer service. Everyone was so friendly and easy to deal with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick is amazing! Exceptional work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated on every aspect of my repair. They made sure my car was in excellent repair before my pick up. I am pleased with the friendliness of everyone at the shop, the attention to detail concerning my repair and the ease of getting to the shop. 🤗
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was real friendly and helpful, kept me well informed how things were going with my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service and work were both top quality!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will recommend this company to everyone. They were friendly,efficient and kept you updated all the way
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Friendly and really good at giving daily updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Quality of the repair work appears to be very good. Communications about expected completion date were terrible. 6 different dates in the course of two weeks. How do I plan with that?