Caliber - White Plains
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My experience was awesome after my unfortunate disagreement with bambi.. my truck looks better than it did when I first purchased it in my opinion these guys did an amazing job and I would highly recommend them for your vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a pleasure to meet Eric. He was very knowledgeable and informative. The front desk was very helpful and friendly. What really stand out was the current updates on the progress of the repairs. Thank you again for your service and support.
My Experience - 5.0/5.0 -
great results!
My Experience - 5.0/5.0 -
The repairs to the car look great. When we did have a problem Joseph and Torrence did everything they could to make sure we were satisfied before we left. Thank you.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service completed by a fantastic staff at Caliber Collision. Eric was outstanding and kept me informed about every step of the repair process. I highly recommend this shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I hoped the repair not take as long as stated. They provided the latest possible date to ensure delivery. I believe it could have been completed sooner but they ordered the wrong bumper which makes me wonder did they use the VIN number to order the parts. That delay created a few more days of repair that I believe pops have been avoided.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The office staff was friendly and thorough and Torrence was definitely personable and accurate and the updates left me with no questions. I Wish I did not have to get my car repaired... but this Caliber location made the process easy!
My Experience - 5.0/5.0 -
We were thoroughly impressed with the customer and vehicle service we received from the very beginning to the end. You all kept us informed on a weekly basis of the status of the repairs and was available for any questions we had. Thank you for excellent service from every single employee we dealt with!
My Experience - 5.0/5.0 -
Very professional Eric was great and everyone was very nice
My Experience - 5.0/5.0 -
Everything was great. Torrance did an awesome job keeping me informed. The front desk staff was very accommodating allowing me to make my payments over the phone as I work in DC so it’s hard for me to make it back that way before closing that helped a lot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. They listened to my concerns and made sure things were handled appropriately.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my first experience with Caliber Collision and I was very impressed from the moment I arrived until picking up my vehicle. I will definitely be referring everyone I know to this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was highly impressed with this business from the moment they were chosen to do body work for my van.
Customer Service - 5.0/5.0 -
Again top notch. I am truly recommending this location to everyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
The day after 2+ week repairs (plus a two-day delay after promised deadline) were completed, the front bumper started to visibly separate away from the vehicle body.
Customer Service - 2.5/5.0 -
Customer service provided justifications for the initial delay in repairs, but I had to proactively call to get explanations. I was initially told a one-day delay, which stretched to two days. Without advance warning, I had already returned my rental vehicle and had to take leave from work during the delayed repairs.