Caliber - Willis
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jason at Caliber Collision Willis kept me in the loop during all repairs and the car looked great upon receiving it. The paint looked flawless. Really appreciate Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason and team did a great job in repairing my sons Genesis G80. The work was done quickly and professionally . They are so good I am now getting my wife’s car repaired there also
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job fixing my car, in addition to tremendous communication throughout the whole process!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy process. Very friendly and accommodating team. Kept me informed along the way. And did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people. Helpful friendly and kept me informed.
Customer Service - 5.0/5.0 -
Great staff follow up and friendly
Likely to Recommend - 2.0/5.0 -
Body work looks bad and paint work not great. Cut corners because its older vehicle
Repair Quality - 1.0/5.0 -
Body work visble and no blend job at all. Road noise so bad in cab now you cant have a conversation. Will be returning it
Customer Service - 3.5/5.0 -
Hard to get ahold of who you actually need to speak too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communicated often and efficiently
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team make this experience a wonderful time from start to finish. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service all the way through the process. They finished the repairs well ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great! They did a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Caliber and the folks there did a great job fixing, repairing and matching the paint. I was pleased with the results. I was not pleased with how long it took . Poor planning is my assumption.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I wish that it didn’t take as long as it did to complete the process and I wish there was better communication. There was multiple times when I called and they said they would follow up and I’d have to end up calling again.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality work done!
Repair Quality - 5.0/5.0 -
Did a great job!
Customer Service - 5.0/5.0 -
Easy to work with. Welcoming and caring.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The front passenger side marker is cracked.
Customer Service - 1.0/5.0 -
I only received updates when I called about the car. When I dropped it off I was told my adjuster or one of the shop employees would contact me frequently and give me an update on my vehicle. That never happened. The whole repair process took way longer than I expected. I was told I was because they were sent the wrong parts over and over.