Caliber - Willis

4.8 (629reviews)
95%
201 Lincoln Ridge,  Willis,  TX  77378

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (629)

My Experience

It looks brand new now. Absolutely perfect

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Was kinda surprised after my repairs to the front of my vehicle the engine bay was very dirty from sanding and painting and the side of my front fenders had white hardened wax all over them that you could see with the hood closed

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Returned Clean

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Returned Clean

My Experience

My name is Mrs. Ruth Williams and I had the privilege of working with some dedicated & compassionate people at Caliber's Collision. I can honestly say that I was blessed by the team at Caliber's in WILLIS TX. & I want the WORLD to know how I appreciate them... Mr. Jesse Lester, Ms. Lety (the female who did the paint job), Mr. Pedro Marquez & the female who detailed our truck will forever be considered a valuable asset to this company because they all played a part in demonstrating how much they care for their customers. Pedro went the extra mile for us and that's rare these days. I am overwhelmed by the hospitality they rendered to us. I'm really trying to find the words of gratitude for people who go above and beyond for strangers so, Ill end this survey by saying... I thank God for people like this.

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Customer Service

Returned Clean

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My Experience

Satisfied with job

My Experience

We are very pleased with the quality and excellent service provided by the body shop technicians and the front desk staff, very great job!.

Likely to Recommend

Great service and meet quality and professionalism of service and attention to detail of my vehicle

Repair Quality

Attention to detail and great quality of work provided at this location

Customer Service

Great customer service and very professional for the details of the service provided and clear explanation about the items that were replaced and warranty information for them

My Experience

Travis was extremely nice and informative of the entire process. He kept me up to date on any and all information on my vehicle, which made me feel like a priority. I will be returning to Calliber in Willis.

Likely to Recommend

Repair Quality

The service was fast, efficient, and looked amazing

Customer Service

Travis was absolutely exceptional. He was kind and informative throughout the entire process of my vehicle being repaired. I will definitely be returning and requesting him.

My Experience

Jesse was very professional and attentive to my needs. He regularly informed me on the progress of my vehicle repair. I couldn’t have asked for a better rep.

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Repair Quality

Customer Service

Returned Clean

My Experience

I am very satisfied with the service received from the Caliber Collision Workshop. They stand out for being punctual, and keep the Client informed of all the steps to be taken to the Vehicle. Thank you to all the Team that participated in the repair. They are extraordinary and professional!!!!

Likely to Recommend

I recommend for your profesional experience.

Repair Quality

Responsables y Puntual.

Customer Service

Excellent Service. The team is very nice.

Returned Clean

My Experience

Job will done

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

The following is not ranked in any order and all are equally important. 1. The car looks phenomenal. Better than the day I bought it. 2. The detail of the car(cleaning) was so good that I asked if there was a regular detailing service available. You may want consider this as addition to your portfolio of service. 3. Pedro and Travis have some of the best customer service skills I have not seen in 20 years. They went above and beyond driving the insurance company through their process and had a unique resiliency when bombarded with phone calls from me. 4. Overall experience was 10.

Likely to Recommend

Repair Quality

Everyone did a great job. Service was great. Car looks great. Detailing was awesome.

Customer Service

Returned Clean

My Experience

Travis was awesome at keeping me informed of the completion of my car all along the way.

Likely to Recommend

Very good experience

Repair Quality

Did a great job

Customer Service

Great communication

Returned Clean

My Experience

Thank you for the great job!! My van looks like when it was brand new. I will be referring Caliber to others.