Caliber - Wilmington De - Germay Dr

4.8 (1,626reviews)
96%
96 Germay Dr.,  Wilmington,  DE  19804

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,626)

Likely to Recommend

Repair Quality

Caliber Collison team did a great job on my BMW rear bumper replacement and paint match. The car looks great.

Customer Service

Great

Returned Clean

My Experience

The car looks like new.

Likely to Recommend

Completely satisfied

Repair Quality

Same as my previous response

Customer Service

My vehicle looks like new.

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

The work was impeccable. The work made my car look like an Automobile. I am extremely happy . Thank you for everything ❀️

Likely to Recommend

Repair Quality

Automobile loo m ed extremely well cared for.

Customer Service

Everyone seemed very professional.

Returned Clean

My Experience

GREAT job well Done Again THANK YOU ALL … MS.Sheila ,

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Muy rΓ‘pido y trabajo limpio

My Experience

Completed swiftly and it looks really good. People were so courteous and each knew how everything worked as far as getting the customer into a rental how to return the rental. I am totally satisfied with my experience with Caliber Collision. Well done. John.

Likely to Recommend

Absolutely amazing- my Pathfinder looks brand new and runs smoothly Patty and team -Thank you for everything!

Repair Quality

Absolutely amazing- my Pathfinder looks brand new and runs smoothly Patty and team -Thank you for everything!

Customer Service

Absolutely amazing- my Pathfinder looks brand new and runs smoothly Patty and team -Thank you for everything!

Returned Clean

My Experience

I was pleased that the work was done very good and sooner then I expected. Thank You

Likely to Recommend

I would recommend

Repair Quality

My car was repaired and ready when it was supposed to be infact it was done sooner ,they did a great job πŸ‘

Customer Service

Great job πŸ‘

Returned Clean

My Experience

Very professional and courteous.

Likely to Recommend

Repair Quality

Everyone was very professional, very courteous.The car looked great.The repairs were done quickly, and I was totally satisfied.I would highly recommend them

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole process was smooth and quick. Great customer service πŸ‘πŸΎ

Likely to Recommend

Repair Quality

Caliber was exceptional and providing customer service and support to me during the time of my auto body repair. They assisted me with finding a rental car when my insurance had dropped the ball. My insurance was going to give me a passenger van for a rental and the woman at the front desk. The caliber collision found that unacceptable and she made some calls and she was able to get me a reasonable rental within minutes. Caliber was also extremely helpful throughout the repair process. I receive frequent updates about my car an absolute transparency about the entire process. When I went to pick up my car, I had a few questions and concerns about the repair, they took my concern seriously and addressed it immediately. Each interaction I had with any member of the team was extremely pleasant, informational, helpful, and personable. I had excellent service from beginning to end.

Customer Service

Caliber was exceptional and providing customer service and support to me during the time of my auto body repair. They assisted me with finding a rental car when my insurance had dropped the ball. My insurance was going to give me a passenger van for a rental and the woman at the front desk. The caliber collision found that unacceptable and she made some calls and she was able to get me a reasonable rental within minutes. Caliber was also extremely helpful throughout the repair process. I receive frequent updates about my car an absolute transparency about the entire process. When I went to pick up my car, I had a few questions and concerns about the repair, they took my concern seriously and addressed it immediately. Each interaction I had with any member of the team was extremely pleasant, informational, helpful, and personable. I had excellent service from beginning to end.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great service, friendly staff

Returned Clean

My Experience

Everybody was very friendly and answer any question that I ask with very knowledgeable

Likely to Recommend

Repair Quality

Customer Service

Returned Clean