Caliber - Wolfchase
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I won’t go back, so surely I would’nt recommend a friend to either.
Repair Quality - 1.5/5.0 -
Still waiting for my drivers side rim to be replaced since 11/21/19
Customer Service - 2.5/5.0 -
Too many vague text saying my truck would be ready the next day and it wasn’t.
Likely to Recommend - 1.0/5.0 -
Follow up visits should not be required to fix obvious isses that I as the customer easily picked up
Repair Quality - 0.5/5.0 -
I still am going to complete the survey but unfortunately I can’t in good conscious do Caliber good. Personally I think your interaction was fine and will so note if the opportunity is presented. On the flip side the actual work, quality control and vehicle pickup process did not meet my expectations. That combined with a second visit and as you suggested setting me up with another rental car while my concerns were addressed is not the “Caliber” of professionalism I expected.
Customer Service - 4.0/5.0 -
Good Morning Mike, I’d like to bring you up-to-date on my investigations into the points I described below. Thank you for reaching out and scheduling a follow up appointment next Tuesday to address my concerns
My Experience - 5.0/5.0 -
Thanks for taking care of my car! It looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick and painless
My Experience - 5.0/5.0 -
I appreciated the couple of calls I got on the progress of my repair. It made me feel better that the work was progressing. I really was glad to get my car back-my Rental was Black & large. I missed my White car-I feel like people can see me after dark w/o any problem!! Thank you again for repair of my Car! Have a great Thanksgiving! God bless!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very nice, and I like that they kept me updated on the progress of my vehicle
My Experience - 5.0/5.0 -
Thank you for the professionalism and quality service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate how professional and helpful everyone was including the front desk. We also appreciated the updates we received and the work was done in a timely manner and looked great!!! Thank you!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The way Josh handled my car repair. He stayed on top of the repairs making it they were done correctly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and great communication!!! Thank you!!!