Caliber - Wolfchase

4.7 (3,161reviews)
94%
2965 New Brunswick Road,  Bartlett,  TN  38133

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,161)

My Experience

Great job, everything runs smoothly as it was scheduled, thank you caliber team

My Experience

Likely to Recommend

Repair Quality

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Returned Clean

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Repair Quality

Great service all around

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Returned Clean

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My car had to be sent to a different location to be repaired. I was promised it would not be driven, only towed. When I picked up my car it had been driven back putting miles on my one month old car and running out gas they charged me for so it could be calibrated. They did not even replace the gas plus lied to me about it not going to be driven.

Returned Clean

My Experience

Great job , Louis was the best and the front office was very helpful

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Returned Clean

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Customer Service

Job done in a timely fashion. Good work. Easy to work with.

Likely to Recommend

Destani was amazing!

Repair Quality

Destani was amazing! She went above and beyond to help us and make us comfortable with the whole situation. She is top tier in her knowledge and customer service. In the future, I would definitely use her again and refer anyone who needs your services to her. She is a gem!

Customer Service

Perfection!

My Experience

My car looks great. Everyone was very helpful and if I need anything in the future I will know exactly where to take my car. I highly recommend this company.

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Returned Clean

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Returned Clean

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Repair Quality

The estimated time of repair took longer than expected and cost me extra out- of pocket money on a rental car

Customer Service

Lewis was very respectful, but the assurance of repair was always unknown or changing

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Brittany was great

My Experience

Everyone was so professional and nice. John is definitely God sent! He was only concerned with customer satisfaction! My situation was a little unique and stressful, but John made my experience with Caliber pleasant and peaceful! Great job! To top it off, my car looks and rides amazing! I am so happy!!

Likely to Recommend

1000/10, I highly recommend!

Repair Quality

The repairs my car are top notch! It looks and rides great!

Customer Service

Everyone from the front desk to my direct contact, John, was phenomenal and professional. 10/10, I highly recommend!

Returned Clean

My Experience

Insurance job kept the repair from being better… but overall good work

My Experience

Everyone was helpful, informative, and polite throughout every step of the process. The interior of my car was also clean as a whistle!

Likely to Recommend

They do good work, customer communication could be a little better.

Repair Quality

Customer Service

My Experience

They got me in and out in 2 days. Crazy turnaround time. They also offered to bring my car to me at work and take my rental back with them. Highly recommend Caliber Collision

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Would highly recommend Caliber Collision

Repair Quality

Had a front impact with an object in the road and a deer ran into the side of my vehicle. Mostly cosmetic damage and electronics. Caliber repaired my 25 Blazer RS in 10 days and its as good as new.

Customer Service

Had a front impact with an object in the road and a deer ran into the side of my vehicle. Mostly cosmetic damage and electronics. Caliber repaired my 25 Blazer RS in 10 days and its as good as new.

Returned Clean

My Experience

My car looks amazing! It looks like an accident never happened! Thank you for doing such a wonderful job. The consistency of updates and feedback about the process eased my mind. I knew once you were recommended to me that my car was in great hands. Thank you.

Likely to Recommend

Repair Quality

Great customer service, time frame was better than expected. Everyone was kind from Day 1 and kept me updated constantly . I highly recommend service from this company.

Customer Service

Returned Clean