Caliber - Woodbridge

4.7 (5,940reviews)
93%
14858 Farm Creek Drive,  Woodbridge,  VA  22191

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,940)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work—my car turned out great. Everth Z. provided excellent service; he inspired a lot of confidence and was very professional and friendly. I would definitely come back. Thank you 🙏

Likely to Recommend

Repair Quality

Customer Service

My Experience

Joe (Joey), from the onset was there to walk me through the process of my husband's car repair. I also appreciate Joe allowing me to leave the car at Caliber while I was out of town.

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Repair Quality

Customer Service

My Experience

Everyone was so great!

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Repair Quality

Customer Service

Janice was great. She made the experience better.

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Repair Quality

Excellent and professional

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

Great work - courteous and professional staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everth is fantastic. He kept me informed every step of the way. Can’t even tell there was ever an issue.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Best body shop in the area, hands down.

Likely to Recommend

But only this particular shop. We’ve had cars there three times, but only this last time was a vehicle repairable. They are helpful, caring, and polite. I can’t speak for any other Caliber Collision shop.

Repair Quality

They did not skimp on quality at all. When aftermarket and used parts did not pass their quality inspection, new factory parts were ordered. Although this took more time, it was greatly appreciated. Upon pickup, there was an issue with a loose side view mirror cover and a smudge on the new fender, but both were taken care of promptly at pickup. I did later find an issue with what looked to be the beginning of a rat nest in my engine. I found cardboard scraps and rodent droppings on my engine block. Not sure how that got there. We had our mechanic inspect for damage and other evidence and there was none. We cleaned the debris out of the engine block ourselves. Our car was with the body shop for five weeks being worked on and sitting there waiting for adequate replacement parts. Communication was good at the beginning, but the longer it was there, the more we had to initiate contact. Projected completion date was 5/6/26, but final repairs and cleanup was complete on 5/26/26, 20 days later. Care in quality was taken and car looks good! No body shop smell either.

Customer Service

As mentioned before, communication was good at the beginning with texts. However, the longer the car was there, the more we had to call and find out what was going on. Found it was best to ask for your POC rather than whoever answered the phone. I was literally told that once our car moved to the “tire shop”, it was out of their hands. This was Joe. It made us wonder where our car was at that point and who it was with. This was during the fourth week of repairs. We were unaware there is an auto mechanic next door as our car had been towed there after the accident. The body shop held up their end renegotiating the necessary quality parts to make the repairs right. Even including a last minute part necessary at the tire shop when the wheels would not align.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I am.very happy with the repair

Likely to Recommend

Very recoment

Repair Quality

Very good costumers servicio and repair

Customer Service

Very satisfaction

Returned Clean

My Experience

Janice and the entire team were amazing!