Caliber - Wooster - North

4.8 (1,842reviews)
95%
5590 Cleveland Road,  Wooster,  OH  44691

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,842)

Likely to Recommend

Repair Quality

They dod an amazing job and kept me up to date onthe progress

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Repair Quality

They did the work amazing, you can’t even tell there was an accident at all. When even the smallest complaint was made they went above and beyond to make everything right. Plus you get a life time guarantee that the paint and repairs are for life which you can’t go wrong with. Thank you for all you did

Customer Service

Returned Clean

Likely to Recommend

I’m a bit neutral. Yes they did the work, but it felt like jumping through many hoops to get what needed done, done.

Repair Quality

They were careless on reassembly. They scratched a couple body pieces and decided to not fix it unless the customer (a.k.a. Me) noticed and made them fix it. I also explained what the parts that needed ordered were but they still ordered the wrong parts. After everything, the process took 3 weeks instead the estimated 4 business days.

Customer Service

The guy I dealt with took the time to explain each situation, there was no guessing.

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Repair Quality

Very helpful staff and car looks brand new. I didnt know that they were going to clean out andndetail the inside. Thank you very much!

Customer Service

Returned Clean

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Repair Quality

There was a couple of scratches where the damage was that I would have thought they would have touched up since they were painting in that area but they didn’t.

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Repair Quality

Very kind. And kept me informed along the way.

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Repair Quality

The hood is not aligned properly and has gaps, car is out of alignment, interior dash has dents in the dashboard.

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Returned Clean

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Returned Clean

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Repair Quality

Very thorough with inspection and getting repairs done in a timely manner.

Customer Service

The communication details and updated information about repairs needed were clearly explained.

Returned Clean

My Experience

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Repair Quality

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Repair Quality

I couldn’t be happier super job on the truck bed door and roof. The interior of my car is cleaner than it was when I bought it new thank you.

Customer Service

Returned Clean