Caliber - Wooster - North
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Leroy does a pretty good job of keeping things in check and would probably come back
Repair Quality - 3.0/5.0 -
Caliber was told that there was a rattle on the left front and sounds like something is not attached or loose . When you drive over bumpy roads you can definitely tell
Customer Service - 4.0/5.0 -
Great people just had a little confusion in the beginning getting things going . Also problem with insurance and payment and still is ongoing today
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
I had an informal estimate of 2-3 days to start. I called on day 3 since I hadn’t heard anything. I was told it would be another 5 days. I called back 5 days later since I hadn’t heard anything. I was told it would be another 2 days. Called back 2 days later to find it would not be done until next business day (3 more days). Disappointed that the only call I received was on day 14 which was day of pickup. Didn’t do a car rental due to 2-3 day estimate that turned into 14.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0 -
Fortunately, I have not had to go through such a process too many times, however, better clarity over the process at the outset would have been helpful. It took almost 4 days to get aligned to start work on the vehicle, which seems excessive. Note, I am not blaming Caliber for this, it was collective.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Staff helpful and informative. Process at outset a bit confused and unclear but went well once insurance company and Caliber aligned.
Returned Clean
Likely to Recommend - 5.0/5.0 -
4th car repaired at location
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sarah was awesome