Caliber - Wylie
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
The actual work and people at the Wylie location were great, but I received three different phone calls to schedule a drop off. Once when I’d scheduled it online, and twice more when my vehicle was already getting repaired ar the Wylie location.
Returned Clean
My Experience - 0.0/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Paint and bumper came back looking great. But my Tahoe was returned with a very badly done tire patch. There was what looked to be a bunch of tar slapped on the outside of the tire front driver side tire. I got the car back on Friday afternoon and by Saturday morning the tire was completely flat. My family and I were almost stranded on the fwy with a flat. Luckily, there was a NTB nearby and we had to buy a whole new tire.
My Experience - 5.0/5.0 -
The ladies in front were nice and informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very courteous and my truck was completed a day earlier than expected. A job well done! Thanks
My Experience - 5.0/5.0 -
Excellent work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job! Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Great communicators
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my truck!! Very nice people there!! If I ever need any more work done I would most definitely take my truck back to them!! Thank y’all!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
Cheap aftermarket parts were put on my 2022 4Runner TRD Pro, when I had been told that parts would be factory/ OEM. These parts completely change the aesthetic and value of my vehicle. I will be in contact with Caliber to have the running boards, tail lights, and 3/4 inch gap in my door addressed/ replaced. The rep, Christian, instructed me to send him the parts and he would take care of, however this is causing major inconveniences.