Caliber - Xenia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
A special thank you to Margo. She kept us informed all the way through the process. A job fantastically done by her staff. My wife and I are extremely pleased with the results. We will always come to you guys. You have never failed us. We appreciate the personal touch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Side turn signal light fell out a I clicked it back in. But overall work was great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Springfield CC needs to accept AllState as payee. I took my car to Xenia. Should not have needed to.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely will use them again
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They were really compassionate with the whole process
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 4.0/5.0 -
Had to return for marker light not working They needed to order a additional part that got missed
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Got texts saying car was ready. It was not. Reception very rude on the phone.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
They do good work and I have recommended them to others in the past.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was very pleased with the vehicle when it was done . Margo Spears was very professional even took care of returning the rental car . We have and would use Caliber again.
My Experience - 5.0/5.0 -
From beginning to end, this was the place to be. Very good business & customer service. Workmanship appeared professional & what I’d expect from a quality job. What I didn’t expect were the timely texts/emails regarding each milestone and estimated job completion. This made it a truly unique experience. I will return if future needs present themselves. Thank you, Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did great work on my car and had it ready for me well before the estimated date.
Likely to Recommend - 5.0/5.0 -
Would definitely recommend - great professional and friendly service!
Repair Quality - 5.0/5.0 -
Very good quality repair!
Customer Service - 5.0/5.0 -
I was very satisfied with the service I received from Caliber Collision. I was kept informed regularly about the progress on my car and was able to pick it up a few days before the estimated due date. The car looks new. I’m very pleased.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I told them the backup sensors were constantly beeping when the car was in reverse, as of something was there even though nothing is there. When I picked up the car I asked if they checked that and he said everything is in working order. It's still doing it. I also asked for an estimate for additional work to fix adoor ding at my expense. He said he called but I have no missed calls or messages on my phone so that was disappointing. I found out when I called to see about the estimate and was informed my car would be ready the following day so too late unless I wanted to leave the car another week or two.
Customer Service - 3.0/5.0 -
See previous comments. Everyone was very nice but I wasn't 100% satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative
Customer Service - 5.0/5.0 -
Very personable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seems fine, but I'm 80 and don't know much about body work. The car looked great when I picked it up, very clean. Repairs were done a week early.
Customer Service - 5.0/5.0 -
Very friendly and prompt.
My Experience - 5.0/5.0 -
Overall, the experience was very positive. Kyle provided periodic updates as to the status of the repairs. His expertise was appreciated and he answered any questions I had as we moved through the process. Margot was very thorough in explaining all charges and clearly brings a professionalism to the team. There was some question about them being a direct repair facility with my insurance company and she is going to tweak that communication process. I would use their facility again, if necessary and recommend them to friends/family.
My Experience - 5.0/5.0 -
They did a great job and were extremely professional and helpful! Especially Margo! she was very helpful and made sure my car was ready ahead of schedule ! Kyle was also great ! Very nice and professional! Thank you guys for a great experience .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience, the staff was great and extremely helpful when we needed our car back for a trip! They kept us updated on the process, I definitely recommend going here .
Customer Service - 5.0/5.0 -
Great customer service! Kept us updated via text and phone calls …very helpful and professional