Caliber - Xenia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Top notch repair, my car looks brand new, they kept me up to date on the repair by texting me, this was very helpful. Very professionally run.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did excellent work
Customer Service - 5.0/5.0 -
Very friendly and helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Courteous and efficient. Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very hel0ful and pleasant
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very excellent staff! I was very happy with their accommodations and assistance.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
They are a great repair shop!
Repair Quality - 5.0/5.0 -
Caliber did a great job on the car and they had to deal with my insurance company who was a nightmare to deal with!
Customer Service - 5.0/5.0 -
Thank you for everything you did to help me with the Insurance company!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First time having a car repair after being hit but caliber collision took care of me and my truck and took care of the rental for me and returned it and my truck looks good as new
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No problems that we could see
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The workmanship was excellent. However, since I got the truck back, the truck won't start half the time, I've taken the battery out to be tested. And it's fine this morning. I tried to start it again. It won't start, and it says something about a fuel cell, and I wondered if you disconnected electricity to the tailgate. That when you reconnected it, something got tweaked wrong.I tried to call, but there was no answer
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Team deserves high five for the outstanding performance on the repairs on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andy did an excellent job of keeping me updated on the work.
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Would never recommend this company. Will also make post on group pages and my company Facebook page explaining everything wrong with this company.
Repair Quality - 0.5/5.0 -
I hit the end of a guardrail and messed up the side of my truck. I thought it was just body damage but when i replaced the rear tires the tire place told me that the frame or axle was really messed up. So i filed a claim with my insurance and Caliber Collision was one of their preferred body shops. From the very first day that Caliber inspected the damage I told Adam what the tire company had previously said about my truck and the frame. He told me that when they had everything taken off they would look for other damage on my truck. I talked to Afam multiple times throughout the repairs to make sure that the frame and other things were checked before putting the truck back together again. He said that no other damage was SEEN. Well after talking to the insurance company and the insurance company had them check the alignment. they sent my truck to Detroit Tires. On Detroit tires alignment inspection it showed my Thrust Angle on my truck was .51 and was in the red. I called Caliber and they told me Detroit Tires said that that Thrust Angle was within spec. I said that was not right at all. So they gave me my truck after the other repairs were complete and said they were done. I took my truck to a RAM dealer and paid for my own alignment test there. They said the Thrust Angle was a huge problem and that it was more than likely was due to a bent frame. So why would Detroit Tires say that it was in spec and totally lie to me but when I take it to an actual RAM shop they tell me there is a huge problem? Also I noticed they replaced my Running boards with cheap round ones. In the paperwork it says they couldn't find the same ones I had on my truck. That was also a lie because the running boards that were on my truck are stock at the dealership. They also were supposed to replace the visor on my truck but that also didnt happen. I do not recommend this company at all and will never deal with this company again.
Customer Service - 0.5/5.0 -
They do not listen when you tell them they need to look at actual problems that show up on inspections.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and customer service!
My Experience - 5.0/5.0 -
Very professional, answered all questions and let us know how it was going.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and kept us updated on progress.