Caliber - Xenia

4.7 (1,613reviews)
92%
141 Little Vine St.,  Xenia,  OH  45385

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,613)

My Experience

The staff I worked with were very polite and easy to talk to. They answered all questions that I had and made sure I understood what was going on and how it all worked. They kept me in loop every step of the way. They also still were good to me even though I got there minutes before closing to pick up my vehicle. My looks great too! You can't even tell anything happened to her!! I would definitely recommend them and use them in the future if necessary!

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Repair Quality

Customer Service

Returned Clean

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Very good shop with the whole experience

Repair Quality

They were very honest quick and excellent work!

Customer Service

Pat is super nice!!!

Returned Clean

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Repair Quality

Looks great! A some gap on the left side, but not terrible enough to warrant complaint.

Customer Service

Wonderful experience, staff, and good work on the vehicle.

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Repair Quality

My initial start at Caliber in Moraine was not great. They failed to call me and tell me my car was being moved to another location. Once my car was with caliber in Xenia, the communication was great and things moved quickly and smoothly.

Customer Service

Caliber in Moraine was poor. They acted as if the damage on my car wasn’t enough and continued to say “that’s it?” As if I would want to pay that much money to have my car fixed. They again, also failed to tell me my car was being relocated. I am keeping the score high for Pat in Xenia.

Returned Clean

My Experience

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Repair Quality

Elite ding in the replaced driver door under the mirror.

Customer Service

My Experience

Team worked well together I take it I was well-informed about what was going on the car was put together in a timely fashion the office lady was extra nice and my car was very clean when I got it back you guys did a wonderful job thank you so much my family really appreciates it

Likely to Recommend

I had no problems at all I would recommend Caliber to anybody

Repair Quality

Speed and accuracy was well appreciated

Customer Service

Totally professional plus my car is cleaner than it’s been in a long time

Returned Clean

My Experience

Very professional team that did a great job on my car and kept me informed along the way.

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Returned Clean

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My Experience

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My Experience

The entire process went smooth and quickly, I was updated daily with the process. The damage to my vehicle was fixed and they did a wonderful job.

My Experience

Excellent repair work! Great communication thru time car was in shop. Actual costs came in under estimate! How often does that happen? I have already recommended shop for consideration to a family member looking for some minor repairs.

Likely to Recommend

will recommend - already have!

Repair Quality

very pleasant team to work with - no pressure and answered all my questions fully. Nice quality of work too!

Customer Service

polite - and did things when they said they would. I liked the texting of updates too

Returned Clean

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Repair Quality

Customer Service

Everything went very smoothly with the repairs and I was updated daily. I was disappointed when I picked the truck up and was told to come back after the weekend to have the tail light replaced. I was told that a mechanic would stay a little late to help. I was rushing to get out of work, pick up my children and get there only to find out that no one was there to fix it and that I'll have to come back.

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My Experience

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We were referred to them by USAA as a result of a previous accident. The service was so good that time that this time we requested we be sent to them again

Repair Quality

The car looks and drives like new

Customer Service

Friendly, detailed in communicating, FAST

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