Caliber - Xenia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 4.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Staff was afraid to even give us an idea of how long the repairs would take.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks better now than before it was damaged! Your staff was very friendly and helpful with bodywork updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Kept us informed along the way and explained the steps and what they were doing in words anyone would understand.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so happy with the repair. They also cleaned the inside. This surprised me. They did not need to do this. My car looks brand new inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a fantastic job on my car. It looks new! They even cleaned the inside. All staff were kind. They keep me updated every few days. Use them if the need arises.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Experience was great, the front desk woman was very rude and unhelpful both times I visited. Spoke to her boss and she was really nice maybe she should be working the front desk.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
front desk woman was very rude and unhelpful both times I went in.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
We have issues with paint from bird droppings on car and sand/dust in clear coat. Waiting to hear back from Caliber on correction.
Customer Service - 3.5/5.0 -
Had to continually call to get status updates. Last minute date changes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andy initially walked me through the process, including communication by a human and their computer. I'm glad he did; that was a pertinent detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I can’t imagine ever going anywhere else for auto repair and personnel that would be better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fabulous job
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Unless I misread the initial Centerville estimate there was a significant difference from the final cost. The change in fender source I understand, but I think the initial estimate may not have shown sales tax. Otherwise the communications, paint work and final delivery were excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything looks good, but the paint color is a little off compared to the rest of the van.
Customer Service - 5.0/5.0 -
Great communication