Caliber - Yelm

4.8 (2,297reviews)
96%
9015 350th St S,  Mckenna,  WA  98558

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,297)

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I can’t say enough about the very satisfying experience from initial contact to job completion that I received from Caiber Collision. A great experience at a arduous time. I would recommend Caiber to anyone. Thanks

Repair Quality

Awesome job on painting, replacing and alignment of my front bumper cover.

Customer Service

Customer Service was top notch. From the first initial phone call to face to face contact the staff was friendly, curteous and very knowledgeable.

Likely to Recommend

Repair Quality

Awesome crew

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quality work, the best customer service I’ve experienced from a caliber collision location

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Employees were amazing and very helpful. Kept me informed on the current status on the repair and my vehicle and was completed ahead of schedule. I would definitely recommend and use this location again if needed.

Likely to Recommend

Hopefully I won't have to but I would definitely come back to them for work and also recommend to others

Repair Quality

They did an amazing Job. Looks like there was never any damage

Customer Service

Staff was very friendly and helpful. They assisted me with pick up and drop off. Kept me informed of the completion status the entire time.

Likely to Recommend

Very friendly place. The craftsmanship of work is important, but good customer service increases The satisfaction. I was totally satisfied and glad I chose Caliber Collision.

Repair Quality

Customer Service

They kept you informed throughout the whole process. Start to finished.

Likely to Recommend

Repair Quality

Scotia kept me up to date, by texting me everyday (my preference). I had a smooth transition getting my rental car and returning it. I went back the next day, as my hubby had noticed a scuff mark on the left side of the hood, and Scotia, promptly came out and buffed it out for me. I would recommend them to anybody looking for great service.

Customer Service

Bailey was great, and has a quirky sense of humor, like me. When I called to let her know I left my garage door opener on the visor, she went out and got it right away, and let me know she had it, behind the desk with her.

My Experience

Team is amazing everyone from front desk staff to the estimator. Quick work and amazing work. Would recommend this company hands down every time

My Experience

I've used only Collision for every time I've needed auto body repair. They've never disappointed me in any way. Helpful staff, excellent repairs and very high quality repairs.

Likely to Recommend

Already did.

Repair Quality

No mistakes from them. VERY rare. Zero complaints. RECOMMEND HIGHLY.

Customer Service

Returned Clean

My Experience

Amazing job! Very friendly!

My Experience

Was kept informed of the progress and was ready when they said it would be.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I forgot to remove aftermarket accessories, the shop did a tremendous job in removing them and replacing them correctly.

Customer Service

My Experience

The scheduling - drop off & pick up - was incredibly easy & quick. The shop kept me updated at every step. I didn't get a copy of the paperwork for the repairs so hopefully they can email it to me. I am going to leave them a message right now.

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Repair Quality

Customer Service

Very friendly staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Felt welcome by the receptionist and confident in Scotia's knowledge to repair my car. Thanks for the positive experience!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean