Caliber - Yelm

4.8 (2,297reviews)
96%
9015 350th St S,  Mckenna,  WA  98558

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,297)

My Experience

Second time getting my vehicle repaired through Caliber Collision. Definitely a place I would recommend if someone asked me where I would go for repairs.

Likely to Recommend

Since they held on to our rental car for over a week and did not inform enterprise like they were supposed to since its a drop off service. And I had enterprise call me to ask why I still had my rental even though it had been with caliber for over a week.

Repair Quality

Customer Service

My Experience

Not yet, son says right turn signal doesn't work right. Will be calling in the morning to speak to someone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

OMG, Scotia, Bailey and the crew totally exceeded my expectations!!! They are the CALIBER of professionals that I get excited about working with. ROCK ON CALIBER!!!!!!!!!

Likely to Recommend

Repair Quality

The staff is awesome!!! Scotia and Bailey were phenomenal and communication was PERFECT!!!!!!🤩🤩🤩😛😛😛😛😛😛🤩🤩😛😛

Customer Service

Fantastic

Likely to Recommend

Repair Quality

Customer Service

The work was awesome

Likely to Recommend

I would definitely recommend! They did an amazing job!

Repair Quality

The team was amazing! Helped answer all my questions and the repairs were fast! If for so reason I need a repair shop again I would go back and recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were professional and answered any questions I had

Customer Service

Nice people

Returned Clean

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Repair Quality

Customer Service

My Experience

My truck looks as good as new thanks guys

Likely to Recommend

Repair Quality

like new again

Customer Service

no issues

My Experience

I appreciate the work done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I’m very satisfied with the work and the professional friendly nature of the staff. Communication was good and the price was great!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Everything looks great, but I feel some things were looked at but not fixed.

Customer Service

Front desk was absolutely great. I felt welcomed and informed. Scotia was great, polite, knowledgeable, personable and great to work with.

Returned Clean

My Experience

Returned my car to me with shop dust all over it. Paint dripping, dents, etc

Likely to Recommend

I would say buy a used rim at a junkyard, buy a new tire, get a 4way alignment done for a hundred bucks.

Repair Quality

The quality of the work was good. All the work was done at Walt's auto. Used rim, new tire, 4way alignment. No problems. We did however spend an entire morning until 2 pm to pick up the car so it could be washed. That is honestly the only thing that wasn't done.

Customer Service

The quality of the work was good. All the work was done at Walt's auto. Used rim, new tire, 4way alignment. No problems. We did however spend an entire morning until 2 pm to pick up the car so it could be washed. That is honestly the only thing that wasn't done.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My sonic was repaired so quickly, I got updates every step of the way, and everyone was amazing!!! Thank you!!

Likely to Recommend

Repair Quality

My first week living in Yelm I was involved in an accident. I was referred to Caliber Collision and received the best customer service from the front desk to the manager. The work done on my truck was exceptional. I appreciate you guys and would highly recommend you to whomever needs body work done. Thanks again

Customer Service

Returned Clean