Caliber - Yelm
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I had to be conduit multiple times to either alert the Insurance company of an action or alert Caliber of an action by USAA.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Scotia did an excellent job in keeping me informed of the status of my car. And very responsive to my inquiries. Wonderful service Scotia!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Scotia was very courteous and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs done to my vehicle were outstanding. Caliber kept me informed almost daily with the status of the repairs and date the job would be complete. Totally professional and outstanding customer experience would recommend this company to anyone for vehicle body repair. Thanks Caliber
Likely to Recommend - 5.0/5.0 -
Would recommend the shop to anyone
Repair Quality - 5.0/5.0 -
Great job with the repair and keeping me informed with the progress
Customer Service - 5.0/5.0 -
Outstanding
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The body work was fine. It was dirty when I got it back with white powder residue. They also attempted to wash it with hard water, didn’t dry it off and left hard water spots all over my car. They were also supposed to replace my front right wheel and completely forgot.
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0 -
i might
Repair Quality - 2.0/5.0 -
please be be transparent
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service as usual!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I asked for additional estimate and I had to put my door latch back in myself. Tech told his boss he couldn't get it because it had stripped threads. He didn't get the latch in correctly. I had to take it out and put it back in correctly myself.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair is great. Shows no damage from accident.
Customer Service - 5.0/5.0 -
Received text message updates almost daily
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was sent updates on a regular basis. My car was ready to pick up 2 days earlier than was expected. Which was nice. Everyone was very nice and helpful. Excellent customer service