Caliber - Yelm
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the expeditious and professional work standing behind their warranty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful, professional, and very knowledgeable to help get my car repaired right and quickly
Customer Service - 5.0/5.0 -
They walked me through every step and made an effort to go above and beyond to ensure we were satisfied
My Experience - 5.0/5.0 -
Although I just picked my car up today despite one little thing that wasn't done. As soon as we pointed it out it was corrected quickly and my car looks great. The customer service was magnificent. I really appreciated the updates weekly. We hope to not have to have any more vehicles repaired but if we do we will use caliber again. Thank you. Sincerely, Lisa & Robert Conway
Likely to Recommend - 1.5/5.0 -
It's close to home but that might not be the best case.
Repair Quality - 2.0/5.0 -
Car has a check engine light. The car had a no start the first time me going to start the next morning after delivery. Presuming the battery is shot from sitting in the facility for 2 months.
Customer Service - 5.0/5.0 -
Personnel was fine.
My Experience - 5.0/5.0 -
Great fast work, good contact and bi- weekly updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Taylor was amazing and really made the experience go smoothly for me and my family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great you can’t tell anything ever happened to it and they made the process as easy as it could have been for me and my family
Customer Service - 5.0/5.0 -
They made the experience stress free
Returned Clean
Likely to Recommend - 5.0/5.0 -
My friend Kiert Thomford recommend you guys and I will do the same.
Repair Quality - 5.0/5.0 -
I was amazed at the customer service I received, above all expectations. Taylor was the best
Customer Service - 5.0/5.0 -
The best .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very glad that they got the ford experts involved in fixing the rear end and realigning it. Makes me feel confident when I will be towing our 4th wheel.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great communication and great repair work.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was very attentive...I appreciate it them keeping in the loop ...I appreciate it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks very good
Customer Service - 5.0/5.0 -
Very attentive personal
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate how fast the job got done! I think I brought it in a little over a week ago and it got done very quickly! The paint looks smooth and even. Looking closely the color doesn't quite match 100%, but that could be because of the old paint is getting older and starting to fade or lose the clear coat and look different.
Likely to Recommend - 3.5/5.0 -
Right now because it is the only one in the area I have used
Repair Quality - 4.0/5.0 -
The bumper looks good. The only thing I think I can say is the paint color is slightly off. But other than that the quality of the work done was great!
Customer Service - 3.5/5.0 -
It was good. The service was quick but they weren't always the friendliest.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job.Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great working with Caliber and Taylor!