Caliber - Ypsilanti - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Professional staff. Beautiful customer service and hospitality
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amy was wonderful! This was my first time dealing with insurance claims and repairs and she made everything easy. Great with communication regarding the repair process. I’d definitely recommend this location in the future!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Adding to our condo vendor list so all residents are aware whenever needed.
Repair Quality - 5.0/5.0 -
Amy and staff did a wonderful job on my repair and car came back in great condition inside abd out.
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
My Experience - 5.0/5.0 -
Amy was super helpful and my car looks great. Car was fixed quickly as well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have been praising Caliber to friends and coworkers
Repair Quality - 5.0/5.0 -
I've never had a better experience with a collision shop. Amy was fantastic to work with and kept me updated continuously as to the status of the repair. The paint job is better than the factory paint.
Customer Service - 5.0/5.0 -
Very satisfied with the service that I received, especially from Amy who was extremely helpful and constantly kept me updated as to the status of the repairs.
Returned Clean
My Experience - 5.0/5.0 -
Amy was spectacular! She gave me frequent updates and got my car repaired a week ahead of schedule. I would highly recommend your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very convenient process from drop off to rental pickup. Amy kept me up to date on my vehicles repair status. Vehicle was repaired in a timely manner. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast quality service. Exceeded my expectations. Amy was great.
Customer Service - 5.0/5.0 -
Amy was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ive unfortunately had to come twice this year so far but the team has always taken such good care of me and my car. My car is my baby and they treat her as such. They take good care of me and have always been so good at communicating everything and keeping me up to date.
Likely to Recommend - 5.0/5.0 -
Have already been spreading the word!
Repair Quality - 5.0/5.0 -
My car hasn't been in such good shape since I bought her.
Customer Service - 5.0/5.0 -
The couple times I've been here have both been awesome experiences
My Experience - 5.0/5.0 -
My vehicle looks great. The job was done quickly. Communication was timely and accurate. Would recommend them.
My Experience - 5.0/5.0 -
Very professional!
Likely to Recommend - 5.0/5.0 -
Overall professional company
Repair Quality - 4.0/5.0 -
I was pleased with how professional the associates were. The front lobby was clean, and the front desk associate was personable.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with this collision shop from start to finish. The team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain the repair process and kept me updated every step of the way, which I really appreciated. The quality of the work was outstanding—my car looks as good as new, and you would never know it had been damaged. They paid close attention to detail and made sure everything was done right. The turnaround time was also impressive, and they delivered exactly when they said they would. What really stood out was their customer service. Everyone I interacted with was courteous and genuinely cared about making the experience as smooth and stress-free as possible. I highly recommend this shop to anyone in need of collision repair. You can trust them to do top-notch work and treat you with respect throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with this collision shop from start to finish. The team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain the repair process and kept me updated every step of the way, which I really appreciated. The quality of the work was outstanding—my car looks as good as new, and you would never know it had been damaged. They paid close attention to detail and made sure everything was done right. The turnaround time was also impressive, and they delivered exactly when they said they would. What really stood out was their customer service. Everyone I interacted with was courteous and genuinely cared about making the experience as smooth and stress-free as possible. I highly recommend this shop to anyone in need of collision repair. You can trust them to do top-notch work and treat you with respect throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair seems and looks solid. Great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was excellent. Service on my car was well done. Thanks, Caliber!
My Experience - 5.0/5.0 -
Great work. Proactive communication. Highly recommend.