Caliber - Ypsilanti - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Overall im very happy with all repairs and customer service
Repair Quality - 4.5/5.0 -
There was still a disconnect with my passenger door where she didnt open from the outside but everyone fixed it right away!
Customer Service - 5.0/5.0 -
Everything was clean, well-done, and easy to handle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so friendly, and they were great at providing timely and detailed updates.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend. I go to them for all of my vehicle body work.
Repair Quality - 5.0/5.0 -
Car looks great and was clean and well presented after the repair. Repair is excellent quality including the paint.
Customer Service - 5.0/5.0 -
Great communication, always gave any details I needed in terms of timing and what the expectations were for the scope of the repair. Highly recommend.
My Experience - 5.0/5.0 -
Very friendly. Got the work done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damaged area looks like new
Customer Service - 4.5/5.0 -
Nothing negative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks great. It looks just like it’s new and never been hit. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My bumper looks better than it did before my accident.
Customer Service - 5.0/5.0 -
Friendly staff that made the whole experience easier.
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Caliber was very professional and polite, they answered all my questions, I felt very comfortable with them and would definitely take my vehicle back to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a amazing job on my suv
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Job to everyone on the team, I used calliber last time I had an accident and the experience was great this time as well
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this shop to anyone
Repair Quality - 5.0/5.0 -
Extremely satisfied with my service and the timing of the service
Customer Service - 5.0/5.0 -
Awesome staff. Incredibly helpful and kind and informative. Shout out to Amy, Melissa, and Matt
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service & communication, great work on the car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! I’ve already spread the word
Repair Quality - 5.0/5.0 -
The vehicle looks like it’s brand new . It’s very dusty and dirty so once I wash it, I know I will see even more the work that was done. . I mostly met and talked with Amy. Great customer service!!! Remarkable actually. Friendly., knowledgeable., experienced, kept in touch with me about the status of the repairs. She went over above. She made what could’ve been a very frustrating inconvenience a pleasure..
Customer Service - 5.0/5.0 -
Everything I said in last plus 10+++
Returned Clean
My Experience - 5.0/5.0 -
The staff was friendly and helpful with all the information about the job. I personally appreciated Amy and Michelle. They both made it so easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service with my safety in mind. I appreciate the due diligence. Amy even had to hunt down a part for my car which has been discontinued from production. My hero!
Customer Service - 5.0/5.0 -
Gave me updates multiple times a week. Even when there was bad news they didn’t shy away. The truth is always better than the run around. Great job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Melissa made my experience amazing!
Customer Service - 5.0/5.0 -
Melissa was amazing!
Returned Clean
Likely to Recommend - 5.0/5.0 -
If I could put 11 I would. This team is above and beyond excellent
Repair Quality - 5.0/5.0 -
Very solid repairs and excellent service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car in the front looks like it’s basically brand new. I am very happy. Everyone was so nice on point and if my car ever gets hit again, hopefully not but if it does, I know that I’ll just tell progressive this is the place I wanna go.
Customer Service - 5.0/5.0 -
Excellent customer service from both ladies that helped me