Car Center Alpine

4.8 (455reviews)
97%
2225 Alpine Ave NW,  Grand Rapids,  MI  49544
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Shop AssistantSparkles

In operation 39 years.

Car Center is a Full Service Auto Repair Facility Servicing all makes and models. Fixing Cars is our Job Helping people is our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (455)

Customers say
Overall Customer Satisfaction
Customers are overwhelmingly satisfied with the repair shop, consistently praising the exceptional quality of workmanship, with many noting their vehicles looked brand new after repairs. A standout highlight frequently mentioned is the complimentary interior detailing, which repeatedly delighted customers as a pleasant surprise. Communication throughout the repair process received strong praise, with customers appreciating proactive text updates and being kept informed at every stage. Timeliness was generally well-regarded, with some repairs completed ahead of schedule. A few customers noted areas for improvement, including delays without proactive communication, minor fitment issues post-repair, and one instance of a vehicle not being repaired correctly. Overall, the shop is widely recommended for its professionalism, friendliness, and dedication to customer satisfaction.
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"All repairs were done above and beyond what I expected. My car looks like a brand new car!"
"They did a phenomenal job repairing my car, car feels brand new too. Service was excellent as well, they had my car ..." Read more
"My car is beautiful and you cant even tell there was damage before"
"Overall great customer experience and excellent workmanship."
"... my car for 2 + weeks but the wait was worth it as the work done was impeccable and the drivers side looks flawless!!! Every single thing need for repair was addressed ..." Read more
"I received updates without even having to ask. It made things so much easier for me while being ..." Read more
"Best communication systemfrequency of communication in Grand Rapids, MI. Best auto center customer service representatives ..." Read more
"... did. My car looks brand new! Throughout the process, they kept me informed with regular updates and communicated every stage of the repairs. When additional damage ..." Read more
"Lack of transparency with status of changes. Deadlines kept being pushed without communication."
"Great communication and the body work was outstanding!"

My Experience

Thank for everything! and appreciated the updates. Highly recommend and very satisfied with your work.

Likely to Recommend

Repair Quality

Great service! The work was a 10/10! Highly recommend. Very professional and kept us informed about any updates. Thank you

Customer Service

Great!

My Experience

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Customer Service

My Experience

Superb service! Fair pricing! Great results! Nothing but positives for the Car Center staff! If we ever need body repairs again, we'll be back.

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Great job with customer service and work done

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My Experience

Appreciated the quick turn around, communication throughout the repair and the quality of the repair. Would definitely come back and reccomend to friends/family.

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Returned Clean

My Experience

Car Center taking care of my car for so many years.They are wonderful and they do a excellent job with my car.Highly recommended.

Likely to Recommend

I have, through the years, recommended Alpine Car Center to people.

Repair Quality

Customer Service

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Communicative and thorough.

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Customer Service

My Experience

My Experience

Great sevice above and beyond in detailing the interior and quality work on the repair would never know there was an accident.

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Great service and work and above and beyond what is expected.

Repair Quality

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Repair Quality

Very great service and friendly people will always bring my car there

Customer Service

Great customer service

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My Experience

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Likely to Recommend

I would definitely recommend Car Center to any friends or family and even customers that I work with on a professional level.

Repair Quality

All repairs were done above and beyond what I expected. My car looks like a brand new car!

Customer Service

The customer service was top notch! Everyone was courteous and helpful and very pleasant. This is what great customer service is all about.

My Experience

My Experience

Was done ahead of schedule. People there are very friendly and very caring. Keep up the great work

My Experience

Everything is good but the big gap between the bumper and the fender on the left side which was the broken side is really noticeable. Everything else looks fine.