Car Center - Cedar Springs

4.9 (2,059reviews)
98%
13399 White Creek Avenue NE,  Cedar Springs,  MI  49319
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Shop AssistantSparkles

In operation 28 years, 10 years at this location.

Car Center is a family owned business serving our community for over 2 decades. We are your collision and glass experts working on all makes and models. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Fixing Cars is our Job. Helping people is our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,059)

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Returned Clean

My Experience

Excellent job fixing my car. Customer service is top notch as well. Thanks so much

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My Experience

Everyone was helpful, positive, and the work done was excellent and the car was cleaner than when I dropped it off. Thank you! The bill was even less than the estimate, which usually never happens.

Likely to Recommend

Great service with a smile.

Repair Quality

. The work was done well and the cost was even less than the estimate. Thanks for your integrity.

Customer Service

The staff was friendly, helpful, and polite. The work was completed and the cost was even less than the estimate. Thank you for the integrity.

Returned Clean

My Experience

Truck looks great, was finished faster than expected.

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My Experience

I am very pleased with the professional work car center did and repairing my car. From the moment I first called, I understood why they come so highly recommend . They handled every aspect of the process from arranging the tow to their shop, to working with my insurance company, which turned out to be difficult and stressful, Through it all Car Center was helpful, supportive, and professional. They kept me updated on progress of repairs and expected timeline, which I greatly appreciate it. My car is only one year old and when the work was finished, it looked just like the day I bought it. I only wish I could share before – after pictures to show the outstanding quality of their work, not only did they take care of the outside, but when I got my car back, I noticed that they also cleaned the inside so thank you car center. A special shout out to Melissa, who is understanding, compassionate, and talked me through a very stressful time. Yes I highly recommend Car center. That means a lot coming from a 72 year-old who has dealt with more than a few repair shops over the years

Likely to Recommend

Highly recommend

Repair Quality

Car Center exceeded my expectations. After an accident caused significant damage to my nearly one-year-old Maverick, I was pretty discouraged. On the recommendation of my trusted mechanic at Northland Auto, I contacted Car Center on White Creek in Cedar Springs—and I’m glad I did. From the start, they were professional and easy to work with. Since my vehicle wasn’t drivable, they quickly arranged towing and took care of everything from there. While I did run into issues with my insurance company, Car Center was patient, helpful, and guided me through the process. Throughout the repair, they kept me updated on progress and timing. When I got my truck back, I was amazed—it looked just like it did when I bought it. The attention to detail was outstanding. On top of that, they had it fully detailed inside and out at no extra charge. I highly recommend Car Center of Cedar Springs. A special thank you to Melissa, Leah, and the entire team for their professionalism and care.

Customer Service

Car Center exceeded my expectations. After an accident caused significant damage to my nearly one-year-old Maverick, I was pretty discouraged. On the recommendation of my trusted mechanic at Northland Auto, I contacted Car Center on White Creek in Cedar Springs—and I’m glad I did. From the start, they were professional and easy to work with. Since my vehicle wasn’t drivable, they quickly arranged towing and took care of everything from there. While I did run into issues with my insurance company, Car Center was patient, helpful, and guided me through the process. Throughout the repair, they kept me updated on progress and timing. When I got my truck back, I was amazed—it looked just like it did when I bought it. The attention to detail was outstanding. On top of that, they had it fully detailed inside and out at no extra charge. I highly recommend Car Center of Cedar Springs. A special thank you to Melissa, Leah, and the entire team for their professionalism and care.

Returned Clean

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Repair Quality

There was a lot of dust/paint dust on the inside of my car and on the seats. It would’ve been nice if that was cleaned up.

Customer Service

Returned Clean

My Experience

I have so many great things to say about Car Center! My car was estimated to be completed in 7 business days and they finished in 4! Not a sloppy finish either, an above and beyond type of finish and experience! I was expecting a regular repair and return service like a normal mechanic shop would provide (I’m sure you can pay for extras) but here it felt like the norm to go beyond. The body work and paint itself was outstanding! Couldn’t even tell 4 days prior my drivers side was crushed. I was happy to see my car shining in the parking lot when I pulled in, only to my surprise, the inside was just as pretty and cared for! I had heavy items in the back as well that they moved to vacuum and really deep clean and care for my vehicle. Mind you that’s just the vehicle! Their communication from the beginning was absolutely amazing and the staff were all sooo kind and supportive and friendly. You can genuinely tell they care. I could confidently write for hours about how great Car Center in Cedar Springs is. I WILL recommend their services to ANYONE and EVERYONE who will listen! Again, I’m blown away and could not be more grateful! Thanks again for all of your hard work and dedication!

My Experience

Great at getting is in quick, working with our adjuster, and being done ahead of the promised date.

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Repair Quality

Very fast service and they did a great job! The ladies up front were very helpful and kept us up to date the whole way through.

Customer Service

Very helpful and easy to work with.

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Great service

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My Experience

Quick and quality service. Great first experience.

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Repair Quality

Truck looks great, only complaint is it came in with a black bow tie on the grill and came home with the standard gold one. Disappointed but not a deal breaker

Customer Service

Great communication felt taken care of

My Experience

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My Experience

You got me in quickly, and did a great job of getting me back on the road with confidence that the car was expertly fixed.

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