Car Center-Kentwood
In operation 26 years.
Established in 1992, Car Center is a trusted full-service auto repair facility in Kentwood, Michigan. We specialize in top-quality collision repair and auto bodywork for all makes and models, ensuring every vehicle leaves our shop in peak condition. Our dedication to exceptional repairs and outstanding customer service has made us a leader in West Michigan. At Car Center, fixing cars is what we do—but helping people is our true mission. We’re here to get you back on the road with confidence, because your safety and satisfaction are our business.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I gave you a nine instead of a 10 because we just picked it up and haven't had time to thoroughly examine it but so far it looks good
Customer Service - 5.0/5.0 -
Great job in keeping us updated!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk employee is very kind and helpful
Returned Clean
My Experience - 5.0/5.0 -
Great job, done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Grace was truthful when discussing the time table for the repairs and built trust with me. Also, finished earlier than expected. Very clean shop too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job and I loved the communication throughout the whole process!
Customer Service - 5.0/5.0 -
They did an awesome job communicating and explaining things thoroughly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would
Repair Quality - 5.0/5.0 -
Did a great job fixing it & communicating with me on it.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Everyone that I met at Car Center was very friendly and helpful and made the entire experience very pleasant and low /no stress. My vehicle was finished before the estimated date and beautifully restored after significant collision damage. They did a great job keeping me updated throughout the time my vehicle was being repaired. Hopefully, I won’t need their services again but should I ever need collision repairs, I would definitely go there and I would highly recommend them to anyone needing this type of service.
My Experience - 5.0/5.0 -
Other than the fact the car looks great, I gave them a short timeline and they exceeded it. I couldn’t be happier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very impressed with how nice my car looks! My back bumper looks brand new and I appreciate that they took the time to wash my floor mats too. The staff was very friendly and the frequent text updates regarding the progress on my car were helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have referred them to a couple of people.
Repair Quality - 5.0/5.0 -
My car looks like brand new. They did a fantastic job!
Customer Service - 5.0/5.0 -
The staff were very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good workmanship and a good price point, friendly staff
Customer Service - 5.0/5.0 -
Good workmanship and a good price point, friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything went great! Everyone was super friendly and accommodating. My car looks great!
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Everyone was very friendly nd accommodating.
My Experience - 5.0/5.0 -
I was kept updated and work was completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome service, great communication. In addition they even cleaned and detailed the interior thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good staff, communication, and great service. I especially appreciate the way they cleaned & detailed the interior of my car. Thanks!
Customer Service - 5.0/5.0 -
Very satisfied.