Carolinas Collision Centers of Durham
In operation 13 years, 7 years at this location.
We are a collision center that collectively have been doing business for 40 years. We are one of the collision centers owned and operated by University Ford and University Kia, we have several relationships with many insurance carriers including DRP's, we are I-Car Gold & Platinum certified. We were located in downtown Durham on the property of University Ford & Kia, we are now in our brand new state of the art building located just a short 2.5 miles from the downtown area located at 1413 S. Briggs Ave Durham NC 27703. Our staff is here to help you in the repair process. Feel free to come and visit our facility weather you need us for collision repairs or just for a visit.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Zack was very competent, efficient, timely, personal and a good communicator. Heather and her partner up front were also friendly, efficient and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent timely and quality service from nice folks.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Meet with Mike he guaranteed 100% satisfaction went to work and that they work with State Farm
My Experience - 5.0/5.0 -
Excellent communication all around. Lisa was super professional, friendly and efficient. Thank you for the work and service!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The front bumper on the passenger side was not painted said it was not from wreck but it was look bad
Likely to Recommend - 3.0/5.0 -
They do good work
Repair Quality - 2.5/5.0 -
The bumper on the right side was not fixed the paint was coming off i was told it was not in the accident but it was told me they would get back to me but not yet.
Customer Service - 4.0/5.0 -
They was very nice
My Experience - 5.0/5.0 -
We could not be happier with the work Carolinas Collision did on our Ford. They repaired significant sun damage with a speedy turnaround time. Vehicle drop off and pick up was a breeze, and they kept us updated via text and website on the progress of our repair. We would recommend them to anyone!
My Experience - 5.0/5.0 -
Amazing Customer Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was easy and fast. Staff all super nice too! Thank you!
My Experience - 5.0/5.0 -
You are the greatest thank you so much I am so happy with the great job you did
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As a thirty something millennial who’s never had to have any minor or major car repairs done— I was a bit at a loss after getting rear ended, but my experience with Carolina Collisions made an otherwise worrisome event stress free. Melissa talked me through all the steps of what to expect and how it’s done. I was constantly kept in the loop on my cars progress with text updates and when Mike and Brian ran into a bigger issue they called me and walked me through all the options and outcomes. They were friendly and answered all my questions. My car was done in a timely manner and it looks fantastic. I couldn’t recommend this location (Durham) more.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think all around i felt safe and educated! You all were very thorough and kind from front desk to mechanics.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with the job Mike was awesome answered all my questions and gave me information I need it thank you for a job well done
My Experience - 5.0/5.0 -
Very good job thank you