Carolinas Collision Centers of Durham
In operation 13 years, 7 years at this location.
We are a collision center that collectively have been doing business for 40 years. We are one of the collision centers owned and operated by University Ford and University Kia, we have several relationships with many insurance carriers including DRP's, we are I-Car Gold & Platinum certified. We were located in downtown Durham on the property of University Ford & Kia, we are now in our brand new state of the art building located just a short 2.5 miles from the downtown area located at 1413 S. Briggs Ave Durham NC 27703. Our staff is here to help you in the repair process. Feel free to come and visit our facility weather you need us for collision repairs or just for a visit.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
There was good communication throughout the entire process with the collision representative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lisa was wonderful to work with. She was a clear communicator and very professional. Melissa helped me navigate a difficult transfer of my car seat and was SUPER patient. Such a nice person!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lisa was so helpful in each step of the process. I appreciated the text updates on the progress of the work being done. It was completed on time as expected. The car was cleaned inside and out which was an added bonus!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate your amazing services, from customer service to the repair process. The car looks great, almost like new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people. I didn't know how to restore my digital speedometer. Took him less than a minute. 8 in
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
Carolina employee are the best very professional and plesant I will always bring my car to them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your repair looks great. The fender and paint job are perfect. And it was ready early. Thanks for a job well done. Meredythe
My Experience - 5.0/5.0 -
Omg!!!!! You guys are awesome. Zach was so patient with me. I think I called him every day. I was so satisfied with the work they did. Wouldn’t go anywhere else. I 100% recommend them
Likely to Recommend - 5.0/5.0 -
They have my vote
Repair Quality - 5.0/5.0 -
Carolina Collision is the best.
Customer Service - 5.0/5.0 -
Customer service was awesome because I was a pain in the (you know what)
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Zack was wonderful to work with. He kept me updated about my car and answered all my questions. My car looks wonderful and the detail to work is on point.
My Experience - 5.0/5.0 -
Your friendship, kindness and professionalism makes all the difference.
Likely to Recommend - 5.0/5.0 -
I highly recommend Carolina Collision Center of Durham. Quality is everything and they put the Q in it.
Repair Quality - 5.0/5.0 -
Completely impressed by the communication and swiftness of my auto repairs. My car literally feels brand new inside and out. Thanks so much and I will definitely highly recommend for any vehicle repairs.
Customer Service - 4.0/5.0 -
Overall great experience just wish the call backs were quicker but they pushed hard to get my vehicle completed by the deadline and holidays.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely do that I have already told some friends!!!
Repair Quality - 5.0/5.0 -
Everyone was extremely caring and efficient…from office staff to mechanic!! Since it was around the holiday, I was concerned about the completion time and Mike and the staff was very efficient. The car was returned like new and shiny. Thank you Carolina Collision for expert knowledge, efficiency and caring attitude!👏👏👏
Customer Service - 5.0/5.0 -
Excellent customer service! Friendly, took time to answer your questions and knowledgeable!! Very pleasant!!!
My Experience - 5.0/5.0 -
The team was so kind, friendly and knowledgeable! As a female with no experience with vehicles they were so helpful and nice!!
My Experience - 5.0/5.0 -
Thank you Carolina Collision job well done. You all did an amazing job. The work you did is incredible I appreciate your business. The damage that was done to my Kia I was heartbroken but the work Carolina Collision did made my heart smile.
My Experience - 5.0/5.0 -
You all did a very, very good job. I really do appreciate it. Thank you and have a nice Thanksgiving.