Carolinas Collision Centers of Wake Forest

4.8 (1,870reviews)
96%
10920 Star Rd,  Wake Forest,  NC  27587
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Shop AssistantSparkles

In operation 12 years, 6 years at this location.

Your complete satisfaction comes first. The Collision Center is furnished with sophisticated, environmentally friendly equipment to ensure your car, truck, SUV, or van look like it did - in its original, pre-accident condition. Our skilled technicians have years of experience working on all makes and models and we accurately estimate your vehicle's needs. We also meet all original factory performance and fit & finish specifications. Our color match technology will make certain that your new coat of paint seamlessly meets the original factory color.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Genesis
GM
Hyundai
I-Car
Kia
Subaru

Reviews (1,870)

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My Experience

Great, quality repair job. Excellent communication throughout the process.

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Carolina Collision does great work

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I am extremely satisfied with my vehicle's appearance.

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My Experience

Jeff was great to work with. He kept us informed of everything in a very timely manner. Thank you Jeff!

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Awesome service and beautiful repair!

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Our truck looks amazing and you really can’t tell that it was ever messed up. OEM parts used for everything. Great job overall!

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Jeff is great to work with, he has a great personality and answered all of our questions with a wonderful attitude. Communication with Jeff was quick and easy throughout the process. Great job overall!

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please see previous comments. the only good thing about this shop was the receptionist. she was kind, friendly, personable and upbeat. she was the star of this entire experience.

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the car was repaired and drivable, but the installation of the bumper looks lazy and the pieces don't even fit in properly.

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I found Noel to be less than personable. She spoke down to me, as I didn't always use the proper car repair terminology. Clearly she does not know her vehicles either as she had issues getting the tire ordered and repaired. A small accident took 3 weeks, likely due to her lack of planning. A week to get the tire installed at an outside vendor, unacceptable.

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I couldn't have asked for a better experience. I have used other collision companies in the past, and will no longer look any where other than Carolina Collision. Jeff was phenomenal to work with. I loved that they returned my rental for me, which allowed me to pick up my car without the assistance of a family member or friend. Very convenient experience.

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Everything was done in timely matter that help me everyday possible they could I appreciate that

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It was great to have Carolina Collision on hand to take care of our car. Noelle is the young lady that helped us & she was terrific, kept us informed, called with updates or changes, handled things with our rental car. We had an all around positive experience letting these folks handle our misfortune. Thanks again peeps

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My experience was easy, informative and super friendly.

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My car came back looking new and beautiful

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Customer Service was friendly, fast and informative.

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