Carolinas Collision Centers of Wake Forest
In operation 12 years, 6 years at this location.
Your complete satisfaction comes first. The Collision Center is furnished with sophisticated, environmentally friendly equipment to ensure your car, truck, SUV, or van look like it did - in its original, pre-accident condition. Our skilled technicians have years of experience working on all makes and models and we accurately estimate your vehicle's needs. We also meet all original factory performance and fit & finish specifications. Our color match technology will make certain that your new coat of paint seamlessly meets the original factory color.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Best service I ever get from.
Repair Quality - 5.0/5.0 -
Excellent job done by Rusty and team, understand and fix all the repair with high quality, 👏.
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great experience. Car was fixed right
Repair Quality - 5.0/5.0 -
Did a great job repairing my vehicle. Matched the color perfect. Wish they could have found a way to do a little extra for me while the car was there even if it cost me an extra 100 or so. But the work they did looks great.
Customer Service - 5.0/5.0 -
I forget the guys name, but he was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steven and his team were kind, prompt, and immeasurably talented in repairing my vehicle.
Customer Service - 5.0/5.0 -
The front desk team was amazing and kind every step of the way.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Unkind and degrading when picking up vehicle and lacked attention to detail when repairing.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. I received timely updates and all staff were very friendly. They did an excellent job with my vehicle. Looks good as new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The car was not cleaned after repair. Trash left in truck, dust inside vehicle not wiped down. Over 10 paint marks (dots) still in the vehicle at the time of pickup. The vehicle had to be sent back to detail to be cleaned. Noelle admitted to not looking at the vehicle prior to customer pick up.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’m already telling people & showing off the good work
Repair Quality - 5.0/5.0 -
They went above & beyond to repair my Honda CRV to Excellent standards
Customer Service - 5.0/5.0 -
Noel took extremely good care in providing a quick estimate, quick drop off date and followed my vehicle thru the process and informing me of all information
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You do very nice work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Noel was excellent at communicating throughout the repair process and keeping me informed with timely updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My only negative comment is when I picked up the car the low tire pressure alert was showing on the dash. The service manager said it was probably from just getting a new tire put on. However, the tire alert did not go off and I went to AAA garage in Wake Forest and had them check the tires. This was a Saturday and the dealership and collision center were both closed. They were low - all 4 of them. I wish they would have double checked this before I left the collision center. Otherwise, I was very happy with the service and the quality of care.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I had to go to the Volvo dealership to get the hatchback to go all the way up since the collision center did not know how to fix this. They way it was when I picked it up, was not good . I pumped my head on it a few times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff is great
Customer Service - 5.0/5.0 -
Always answer our questions promptly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kimberly is THE BOMB!!!! Loooooved her energy and she was so helpful!!! Give her a raise!! Everyone was great!