CARSTAR Ambassador Collision (Tidwell)

4.8 (1,376reviews)
94%
159 Tidwell Rd.,  Houston,  TX  77022
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Shop AssistantSparkles

In operation 80 years.

Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,376)

My Experience

Im absolutely satisfied with the team! The first time I needed yall, I worked with Moe and Ms. Corina. That level of communication and understanding has been unmatched. Noone wants to be in an accident. But when i am even in different states I can confidentiality trust my vehicle is in good hands. 2 of my kids accidents were in Louisiana and we brought vehicle back here for repairs. The work is 2nd to none. I appreciate all yall do and will be a continued customer.

My Experience

Evertything was communicated thru the process and the app kept Me updated on all the steps from start to finish

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

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My Experience

Communication and customer service was great Thank You!

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job! My car war returned to me I better condition than it was prior to my accident!

Likely to Recommend

Repair Quality

Good job. The repair was well done and my car was returned cleaner and more shiny than when I brought it in for the repair

Customer Service

Car wise did an excellent job with communication.

Returned Clean

My Experience

It went very smooth and was kept informed every step of the process.

Likely to Recommend

Repair Quality

A ten. 10

Customer Service

Likely to Recommend

Repair Quality

I was very pleased with the overall service and the final repair. I was given this option as an in network business or a Carvana repair. They secured Porsche parts and matching paint and the repair looks like a new car!

Customer Service

Corina was very thorough with her communication throughout the process.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service. They were very helpful.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Yes it as a wonderful experience. The.ease of leaving my up until pick up time was good.

My Experience

Great customer service from the staff and my car looks amazing, they did a great job.

My Experience

My Experience

My experience was amazing everyone was real nice and attentive. The communication was great! CorinaChavez and her team always updated me on the progress of the repairs on my vehicle. Excellent customer service . My car was washed when I received it and took very well care of it Looked like nothing had happen. Thank you everyone that had any involvement on the fixing of my Honda Pilot. I will definitely have CS Ambassador in mind if in the future l need any of the services that they provide!

My Experience

I was informed of every step, vehicle looked great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Sin comentarios

Repair Quality

La verdad fue mi primera vez y no se me atendio como cliente. Por.eso no quiero opinar. 2 es mi caliticacion

Customer Service

No vuelvo alli por.nada

Returned Clean

Likely to Recommend

They are a bit on the pricey side but I understand why because they give you good customer service and they're very efficient and very professional on what they. The price makes sense

Repair Quality

They were friendly and professional Highly Recommend going back if I need my car fix in the future

Customer Service

The customer service was very on point. Customer service was their and I appreciate it