CARSTAR Ambassador Collision (Tidwell)
In operation 80 years.
Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Fueron muy atentos y se comunicaban continuamente conmigo
Customer Service - 5.0/5.0 -
Muy amables
My Experience - 5.0/5.0 -
I would personally like to thank Corona for her professionalism and friendliness in my experiences with Ambassador. I will definitely be back for any future motor needs. Also, the young lady at the front desk needs to be recognized for her welcoming/caring nature.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Left the driver door unlock button damaged
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Buen trabajo, comunicación y excelente servicio al explicar todo el proceso que van a realizar
Repair Quality - 5.0/5.0 -
Excelente comunicación, mensajes constantemente para avisarle cada proceso..
Customer Service - 5.0/5.0 -
Excelente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Came out good as new. Good experience all around. I would definitely use Carstar Ambassador again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Muy buen servicio siempre me trataron de ayudar en lo que pudieron y mi carro quedó muy bonito de nuevo. Gracias
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Corinna was much helpful and was always there to answer questions when I called! Appreciate the transparency and communication of the update throughout the fix process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service!! I don’t remember her name, but I was very impressed with whoever dealt with me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good experience. Everything was done when they said.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Very fast service, loved that you kept me up to date with repairs, excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had the best experience with this repair shop from start to finish. The staff were incredibly helpful, professional, and friendly throughout the entire process. They kept me updated every step of the way, and their communication about the status of my repairs was excellent. It’s rare to find a place that combines great customer service with clear, consistent updates, but they truly delivered. I felt confident and taken care of the whole time. I highly recommend them to anyone needing repairs!
Customer Service - 5.0/5.0 -
Wonderful
My Experience - 5.0/5.0 -
Yes was very satisfied with the results on my truck thanks again. The update was great though the process from start to finish appreciate happy customer.
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Very great work and communication doing process 10 out 10.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was perfect. In no time, they had my vehicle ready and kept me posted on every step of the repair. Highly recommend this shop.
Likely to Recommend - 5.0/5.0 -
The team did a great job overall and would recommend the place to family and friends. I place on using this place in the future for an car repairs I can't handle myself.
Repair Quality - 5.0/5.0 -
The bumpers of my car were repaired. The team made additional adjustments on the day of pick up when I noticed the front light of the bumper wasn't positioned correctly and the back step of the back bumper had to be adjusted since it was a bit loose.
Customer Service - 5.0/5.0 -
The team addressed all my concerns and took the time to find the correct parts for my older car even though it was a bit of a hassle.