CARSTAR Ambassador Collision (Tidwell)

4.8 (1,380reviews)
94%
159 Tidwell Rd.,  Houston,  TX  77022
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Shop AssistantSparkles

In operation 80 years.

Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,380)

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Customer service was amazing!!

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Repair Quality

the repair was absolutely amazing. Looked like new. they gave me my car a complete detail which was more than i had expected. The repairs were done within 10 days. Fast, efficient and courteous. Ambassador is great!

Customer Service

Staff was courteous and explained everything to me clearly.

Likely to Recommend

Anyone who wants honest, professional work, this is the place!

Repair Quality

They were very professional & made sure I was well taken care of! What surprised me was how willing the management team will go to make sure all your concerns or issues are taken care of no matter the time or price! I’ll definitely be back if the need arises.

Customer Service

The team catered to my every need and concerns!

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Repair Quality

I came to this location for the reviews. The Manager was amazing from start to finish. He was highly communicative and super accommodating. I'm glad that I chose this location and would return for more work.

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My Experience

Satisfacción garantizada

Likely to Recommend

I've used carstart twice and I would absolutely without hesitation recommend them to family and friends.

Repair Quality

Moe did an excellent job explaining what would be done to my car as well as Emily and Corina. Great group of people to interact with.

Customer Service

Excellent customer service! It was truly a delight talking to everyone I spoke with.

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The best service I have received. Definitely will recommend to other people. Thank you for everything y’all did for us.

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My Experience

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Highly recommended them.

Repair Quality

I was pleased with the work they did. I had a loose fog light after they were done with my truck, they immediately fixed it. Thank you for an amazing service.

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Repair Quality

Car Ambassador, explains the process of fixing your vehicle. Staff was very attentive, communication was clear. Overall a very positive experience. Thank you all

Customer Service

Very attentive staff.

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Antes que nada agradecido por el buen trabajo que realizaron a mi camioneta RAM rebel 2017 y satisfecho de un trabajo muy profesional la verdad quedé muy contento por todo excelentes personas no puedo recordar los nombres de cada uno que me atendió pero fueron muy amables y me atendieron muy bien además de el buen trabajo que hicieron como equipo mi troca fue entregada antes del tiempo fijado eso me gustó más por qué se enfocaron en todo me tuvieron atento a las reparaciones y contestaban cada duda muchas gracias por su ayuda y qué más decirles Dios l@s bendiga 100% recomendados 🫡🫡🥇🙏🏻

Customer Service

Returned Clean

My Experience

Great work happy with the repair really nice people thanks

My Experience

I'm very happy with the great work and efforts the team, members has put in my Mitsubishi. l truly appreciate the help from Cornia and Julian Gutierrez and the main boss, in helping me afford to bring my Mitsubishi home. My Mitsubishi was worth the money that l paid. l would highly recommend my friends and family for any repairs on there vehicles. And l definitely would come back, CS AMBASSADOR TIDWELL for my car repairs Thank You

Likely to Recommend

Repair Quality

Great job!

Customer Service

Super fast, great work. Really nice

My Experience