CARSTAR Arnold

4.9 (4,704reviews)
98%
2007 Sierra Parkway,  Arnold,  MO  63010
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CARSTAR Arnold Auto Body Repair Experts deals with auto body accidents every day, so we'll walk you through the entire repair process. We welcome your questions or concerns and want you to fully understand the process, we will keep you informed during the repairs and we guarantee our top quality work with a Lifetime Nationwide Warranty. We are proud to be a I-CAR Gold Class Certified repair facility. https://www.goldclass.com/locator/ to See Inside CARSTAR Arnold and take a virtual tour of our facility copy this link into your browser: https://goo.gl/WtfcHV

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (4,704)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the outstanding communication throughout the repair process. The shop receives high marks for completing repairs ahead of schedule, with vehicles often returned cleaner than when dropped off. Staff professionalism and friendliness are frequently mentioned, with customers appreciating being kept informed at every step. The quality of repairs consistently meets or exceeds expectations, with many noting their vehicles look brand new after service. Multiple customers express loyalty, stating they would return for future needs and actively recommend the shop to others. The combination of excellent workmanship, timely completion, and superior customer care creates highly satisfied customers who view this as their trusted repair destination.
AI-Generated from reviews written in the last 12 months
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"Repair was perfect and completed ahead of schedule. Staff was amazing. Communication was great as well. ..." Read more
"CARSTAR did a great job fixing the hail damage on my 22 Subaru Forrester. They replaced my hood ..." Read more
"Friendly and professional staff that kept me updated as my car was being g repaired. Always encouraged ..." Read more
"Very satisfied with service. Everyone was helpful, pleasant and knowledgeable. Repair was completed ..." Read more
"Professional, capable and customer friendly service. They took great care to ensure everything worked. ..." Read more
"Repair was perfect and completed ahead of schedule. Staff was amazing. Communication was great as well. ..." Read more
"CARSTAR gave me the expected date and it was ready that date."
"... friendly front desk and staff. Work was excellent and my vehicle was done a week ahead of schedule. I'm very satisfied with all they did .." Read more
"promised and delivered on the date that was given to me"
"I was pleasantly surprised my vehicle was done before the estimated time"
"... CARSTAR before and once again had a great experience. Communication was excellent throughout the repair process. I would definitely recommend CARSTAR Arnold ..." Read more
"They provide provided a daily update updates"
"They kept me informed during the entire process"
"They were fast prompt and communicated with me through the whole process, they got the work done faster than I thought they ..." Read more
"I appreciated the clear communication throughout the process and the meticulous attention to detail ..." Read more

My Experience

I appreciate how quickly it was done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the second time our truck has been repaired by Carstar. Both times we were very well taken care of. We have recommended you to all our friends and family. 😃

Likely to Recommend

I have recommended car star to all my friends and family

Repair Quality

The whole process from start to finish was top notch. 100% satisfaction.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

would recommend to anyone

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for getting my repair done in a timely manner. Very respectful team you have. Thank you for cleaning the inside of my car and the outside. Very much appreciated. My door looks magnificent. Thanks for all your hard work and commitment.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a fabulous job! My only concern is the mechanical repairs that were needed like sensors; with newer cars after replacing a sensor you have to reset the modules in the car because everything is electrical so my car is now pulling to the left because nothing was reset and I have to now get that fixed now.

My Experience

Likely to Recommend

Repair Quality

Customer Service

They were very friendly and easy to work with!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was concerned that my vehicle would not be the same as before. I am unable to see any difference as to how it was before. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went well

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was done in very timely manner. They kept me updated frequently with out me having to call. My car looked new after the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a fabulous job have used them more than once have never been disappointed

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service. Personnel all great

My Experience

We have gone to carstar for many years and will continue.

Likely to Recommend

Repair Quality

We continually go to Carstar because of quality work.

Customer Service

We continually go to Carstar because of quality work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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