CARSTAR Arnold

My Experience - 5.0/5.0 -

I was very impressed with the work that was done to my car and I would highly recommend this particular location to someone else. I was very impressed with management.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service, high quality work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

These are amazing people at this CarStar. Always call the customer to keep them update on the progress of the repairs. Friendly, courteous and the car was returned in perfect condition, washed and vacuumed inside and out. I wouldn't take my car anywhere else and refer them to all my friends and family.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Your good people

Repair Quality - 4.5/5.0 -

Seems the is off a tad is all

Customer Service - 5.0/5.0 -

Used you before and if need be will again

My Experience - 5.0/5.0 -

Great customer service, very professional in how they go about explaining the estimation both during & after assessing the damage parts of my Mustang. They were helpful in making sure I could get matching wheels which are after market, Greg explained exactly what I needed to do & where to go to get the model # info for my specific rims. Finally, they maintained open lines of communication with all updated & were accurately proficient in meeting the expected completion date/time as well the total price I owed, great service, great repairs to my pride & joy. Thank you Carstar - Arnold!

Likely to Recommend - 5.0/5.0 -

I'd recommend Carstar to anyone who needs auto repairs.

Repair Quality - 5.0/5.0 -

Great customer service, professional explanations of the damage, estimate amounts, repair strategies & they met all the expectations with the completion date while maintaining open lines of communication throughout the week in which they did the incredible work I now happily drive again. Thank you Carstar Arnold staff. Well done!

Customer Service - 4.5/5.0 -

Fantastic, professional & honest

Returned Clean

My Experience - 5.0/5.0 -

Body work painting color match and finish superb

Likely to Recommend - 5.0/5.0 -

Have several time already

Repair Quality - 5.0/5.0 -

Excellent repairs, rear bumper looks like new. Perfect paint job and match.

Customer Service - 5.0/5.0 -

I was always updated throughout the repair process from day one. I did have to contact any insurance, all handled for me.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a great job. Kept me up to date and was done on time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Easiest process ever to get my truck repaired! My truck looks brand new again & the staff kept me up to date throughout the entire process. Job very well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was very helpful and kind. I will definitely recommend this carstar

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did an excellent job

Customer Service - 5.0/5.0 -

Everyone was very helpful

Returned Clean

My Experience - 5.0/5.0 -

CARSTAR was amazing to work with! My brand new car had gotten keyed when I went shopping and I was devastated. They got me in the day that I called to give me an estimate and to set up an appointment to fix it. I was going out of town a few days later for 6 days so instead of getting a rental, they allowed me to drop it off the night before I left and even kept it the day after I got back with no pushback whatsoever. It worked out perfectly. Also, when I took it for an estimate I had my 3 year old son and not only did they have toys to play with, they gave my son a hot wheels toy to keep. Highly recommend!

Likely to Recommend - 5.0/5.0 -

We highly recommend Arnold location. Staff very helpful, friendly and courteous. They went above and beyond to make our experience comfortable and stress free. Best customer service. Thank you!

Repair Quality - 5.0/5.0 -

They did a wonderful job on our vehicle They brought vehicle in the day we went for estimate and fixed door so it would open properly to avoid more damage until we brought it in for repairs. We were so pleased with how helpful they were.

Customer Service - 5.0/5.0 -

Customer service was above and beyond what we expected.

Returned Clean

My Experience - 5.0/5.0 -

Completely happy with work and personal..... all employees were great including Amber 🚘🚘🚘

My Experience - 5.0/5.0 -

Looks like the collision never happened. And I love that you guys cleaned the car, including the custom mats that I have. Basically the car looks and smells brand new. 10/10 stars.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looked great.

Customer Service - 5.0/5.0 -

The folks at the shop were very attentive and informative

Returned Clean

My Experience - 5.0/5.0 -

The staff at CarStar are total professionals. They are very knowledgeable and friendly. Wouldn't take my vehicle anywhere else. 5 stars.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks amazing and it was finished much earlier than anticipated!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0