CARSTAR Arnold

4.9 (4,850reviews)
98%
2007 Sierra Parkway,  Arnold,  MO  63010
Bot
Shop AssistantSparkles

CARSTAR Arnold Auto Body Repair Experts deals with auto body accidents every day, so we'll walk you through the entire repair process. We welcome your questions or concerns and want you to fully understand the process, we will keep you informed during the repairs and we guarantee our top quality work with a Lifetime Nationwide Warranty. We are proud to be a I-CAR Gold Class Certified repair facility. https://www.goldclass.com/locator/ to See Inside CARSTAR Arnold and take a virtual tour of our facility copy this link into your browser: https://goo.gl/WtfcHV

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,850)

My Experience

Likely to Recommend

Repair Quality

Courteous quick and quality service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great job... extremely happy!

Customer Service

All employees we dealt with were great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service, great pricing!

Customer Service

Returned Clean

My Experience

Great customer service. They even washed my vehicle. It looks brand new.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I love Carstar bc they are very friendly they keep you updated on how your car ire coming along through the entire process. The best thing is the AWESOME work they do they take pride in their work this is the second time that I have used them.

Likely to Recommend

Repair Quality

Everyone was helpful and made my experience to fix my truck simple and everyone was pleasant.Also the job was done without a problem and was done perfect

Customer Service

Everyone I talked with was very professional

Returned Clean

Likely to Recommend

Repair Quality

Greg & staff were very professional, several updates given during process, very satisfied, would highly recommend to anyone

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work

Customer Service

courteous service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Work was done excellently. Only issue was the mirror housing, and the "funny guy" behind the counter.

Repair Quality

9 to 10. I can't see where the dents/scratches were, and it looks brand new. Only issue was that they forgot to order the mirror housing, so I had to take the truck back in, but it was replaced quickly.

Customer Service

Customer service was fine. They kept me informed. I did take issue with one of the employee's attempts to make a joke. Apparently none of the employees wear masks, and I'm guessing it's not mandated by management; not even when dealing with customers. I wore my mask inside, and at one point one of the employees (man in his late 40's/early 50's) held up his hands while looking at me. When I asked him what he was doing, he responded "Don't shoot.", implying that I looked like I was going to rob the place since I was wearing a mask. I didn't appreciate his making light of my attempts to not contract, or spread, a deadly virus. I just told him "You can never be too careful." A little back story about me, I recently retired after 25 years in the Army, doing everything from Artillery, Military Police, Cavalry Scout, and Intelligence work assigned to various law enforcement agencies' narcotics units. There is risk inherent in many missions, and the work I've done, and then there is unnecessary risks that you shouldn't take. I don't appreciate being mocked for taking a precaution that most experts recommend; especially when I'm doing it more for others than for myself. I didn't get angry with this individual or turn it into a discussion, because, quite frankly, it would probably have escalated into something that would have been unpleasant for everyone in the store. I highly recommend you speak to your employees about their interactions with customers during these times, and to keep their opinions regarding masks to themselves, since they can't be bothered to wear them.

Likely to Recommend

Repair Quality

The repairs were flawless.

Customer Service

I am very satisfied with their service. The repairs were finished much quicker than I expected. They kept me updated throughout the process. Staff is very professional and pleasant. I would very much so recommend.

Returned Clean

Likely to Recommend

Repair Quality

I can’t say you did a good job because you did a excellent job and if I need any body work in the future I will be definitely returning to you. Also I will be referring any one know to come your way because of the great work you did inside and out on my truck. Again thanks for the wonderful job you did!!!

Customer Service

Returned Clean