CARSTAR Arnold

4.9 (4,847reviews)
98%
2007 Sierra Parkway,  Arnold,  MO  63010
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Shop AssistantSparkles

CARSTAR Arnold Auto Body Repair Experts deals with auto body accidents every day, so we'll walk you through the entire repair process. We welcome your questions or concerns and want you to fully understand the process, we will keep you informed during the repairs and we guarantee our top quality work with a Lifetime Nationwide Warranty. We are proud to be a I-CAR Gold Class Certified repair facility. https://www.goldclass.com/locator/ to See Inside CARSTAR Arnold and take a virtual tour of our facility copy this link into your browser: https://goo.gl/WtfcHV

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,847)

My Experience

Excellent service and customer care. The repair was outstanding.

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My vehicle looks as good as new. The entire process was very professional. Everything was explained clearly, I was updated regularly & the work was completed when I was told it would be. A very positive experience.

Customer Service

Returned Clean

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I wish I could give a 10. It was a good experience with the staff, however, as detailed in the rest of this review, I cannot get over the fact I was returned a vehicle that was obviously rushed and the fact the hatch does not close properly using the remote or the electronic driven pneumatics and tries to open even further rather than close. Seeing the emphasis on time lines, I can only assume this was due to finishing the last hour of the last day promised. That means nothing to me when I have to return on a day that Im not available and theyre open. Good work, 95% of the way there but that 5% is a deal breaker for me and could have been caught by anyone doing a quality walk through to wrap up the project. It costs me precious time and you have my money.

Repair Quality

The trunk, while damaged, still lifted and closed before I dropped it off. Now that the repair work has been done, the rear hatch only lifts and does not return...it was rushed to finish on the time line given, which I can appreciate, but it worked better before it was repaired.....I cannot express how frustrated I am that I have to return a week later on my own time to have this worked on when it should have never left the shop.

Customer Service

I dealt with Greg and Amber and both were very courteous and pleasant to deal with.

Returned Clean

My Experience

Carstar did a wonderful job repairing my vehicle, due to an accident. The staff is kind, courteous & knowledgeable. They kept me informed of the status of my vehicle on a regular basis. Everyone in my family uses Carstar for their autobody repairs. I would recommend them to anyone in need of their services.

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Repair Quality

Carstar did a great job restoring my vehicle after an accident. The Carstar team is friendly, knowledgeable & talented. I would highly recommend Carstar to anyone requiring services they provide.

Customer Service

Carstar customer service is friendly and knowledgeable. They keep you informed throughout the entire process. I would highly recommend Carstar to anyone requiring the services they provide.

Returned Clean

My Experience

They are good team to work with.

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Good team to work with.

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My Experience

Would definitely recommend this business fantastic work on my car!! 5 star service all around!!

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Fantastic job and awesome service would highly recommend this location!!

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Returned Clean

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Vehicle is done on time as committed

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My Experience

Everything seems fine so far. Time will tell. But I’m sure it is great. Your staff are fantastic

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My car was taken care of very, very well. Appreciated the quality of service.

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Returned Clean

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My Experience

Very good high quality service.

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Returned Clean