CARSTAR Arnold
CARSTAR Arnold Auto Body Repair Experts deals with auto body accidents every day, so we'll walk you through the entire repair process. We welcome your questions or concerns and want you to fully understand the process, we will keep you informed during the repairs and we guarantee our top quality work with a Lifetime Nationwide Warranty. We are proud to be a I-CAR Gold Class Certified repair facility. https://www.goldclass.com/locator/ to See Inside CARSTAR Arnold and take a virtual tour of our facility copy this link into your browser: https://goo.gl/WtfcHV
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car was done in a very quick time frame and everything matched. Thank you very much again! It was a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended you to three people if they need work done in the future.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer skills and service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We have used Carstar twice now and both times the service is exceptional! The updates that the team delivers is very helpful. We highly recommend this company to our friends and family. Thank you for all your hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair looks great. Staff is friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and knowledgeable Kept me updated throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I picked up the car to drive it home (I was actually driving) I noticed my check engine light was on. I had to turn around and back to Car Star to have them look at it. Instead of immediately grabbing the box that checks the engine light they had to look in the computer and figure out who did the work, who was assigned the post test etc. Finally they grabbed the box to check for the problem and the light went off. Iâm assuming the box just had to go through a complete cycle to get all the sensors to reset. The gentleman that used the box got out and said sorry about that. I then go to leave and I now notice the lights on the radio arenât off. Again Iâm on the road so I pull over and call CarStar. A man named Jim or Tim something like that answered the phone and I told him about the radio lights and he said itâs probably your dome light so check that. I said that I was just there with a sensor light that was left on and now this I want you to check my car. It seems to me that you got the repair done and nobody did a final check on the car because I was there to pick it up. He then said mam your check engine light wasnât even on when you brought it back up to us and it was. I then got mad and said so your calling me a liar and he said no you we just mistaken. I asked to talk to a manager and he said itâs late and no one is here. He then hung up the phone on me. I immediately called back and told him I was bringing the car back up to CarStar for him to do a final check and he told me your car is fine and I am going home. I told him I will come up on Monday and talk to a manage. I donât get off work until around 3pm and I hope a manager will be there. Itâs a shame that the customer service is great until there is a small problem and then if you question their work you are the one who is in the wrong.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
They did a great job!!! I am very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very informative, on time, and polite.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent Service as always.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First visit and very satisfied.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Heath and his team are outstanding. Amber kept me informed during the entire process and Heath personally met me there when picking up my vehicle. Can't recommend them enough and if there was a scale from 1 - 10, I'd give Heath and his team an 11. If I ever need them again, there's no doubt where I would take my vehicle.