CARSTAR at 272nd

4.8 (609reviews)
97%
27030 Pacific Highway,  Kent,  WA  98032
Bot
Shop AssistantSparkles

In operation 5 years.

Proud member of CARSTAR Family, This is Bob Bjorneby's 2nd Location, located off 272nd in Kent Wa

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (609)

Likely to Recommend

Repair Quality

Very kind staff, and super helpful. Excellent work

Customer Service

Everyone is so nice!

Returned Clean

Likely to Recommend

Repair Quality

Very communicative and the repairs came out great

Customer Service

Returned Clean

Likely to Recommend

They are a small auto shop, but they get the job done right, and their customer service is excellent.

Repair Quality

So far, it looks and drives great. I haven't been able to drive it long distance yet though. When I told them that I had to return my rental car before their estimated Finish date, they did their best to finish ahead of time so that I would have a car available to me. Very nice customer service, super friendly and knowledgeable.

Customer Service

Excellent; they kept me informed throughout the whole process and even got my car ready ahead of time.

Returned Clean

Likely to Recommend

Repair Quality

Car came back perfect!

Customer Service

Amazing customer service! Went above and beyond to get my car done in a timely manner.

Returned Clean

My Experience

Thank you all so much for your hard work. I appreciate it. I appreciate the fact that you all kept me updated throughout the entire process. That really was helpful, staying updated and in the loop also helped alleviate any questions that I may have had! Great work CARSTAR!

Likely to Recommend

Would recommend to friends and family.

Repair Quality

The repair work is very good. They left my car like new.

Customer Service

The workers are very professional and polite

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

The repair looks great, I was constantly updated.

My Experience

Great service manager

Likely to Recommend

Repair Quality

great job by all their staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent job but were unhappy with the disconnect of the rear view camera.

Customer Service

A notice to the customer while the issue was found will be helpful.

Returned Clean

My Experience

Great work on the body and paint of my vehicle, and the office staff was beyond my most optimistic expectations. Their updates and service were flawless and made my life way easier. Seriously - that was the best office staff I've ever met.

My Experience

I am totally thrilled with how beautiful my Mazda CX5 looks after being repaired. The paint job is gorgeous. You cannot even tell it had been in an accident. Kudos to everyone who played a part in repairing my car.

Likely to Recommend

I can't say enough about the quality of work, the customer service, and frequent communication. I've already told a few people that this is the shop to take a car to for body repairs.

Repair Quality

I would rate the quality of repair at 100 if I could! The paint is a custom color and it came out perfect. The body work was excellent. You can't even tell the car had been in an accident.

Customer Service

Tanya Bjorneby kept me informed every step of the way as did the other gal. Excellent customer service from start to finish.

Returned Clean

Likely to Recommend

over and over again

Repair Quality

the insurance company ran them through the ringer and in the end the shop fixed the car for me not the insurance company

Customer Service

i got updated on everything from when the car was done in each stage and any issues that came about

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

will definitely recommend CarStar

Repair Quality

Great communication from start to finish. Car looks amazing!!! Body work is faboulous AND they did a thorough detaling; my car hasnt looked this good in years

Customer Service

fabulous communication from start to finish

Likely to Recommend

Repair Quality

Great people to work with--they made everything easy and they were very professional. Also they did great work.

Customer Service

Very friendly, professional, and accommodating staff.

My Experience

Great communication and customer service with a smile shines through.

Likely to Recommend

Repair Quality

The entire team was delightful. I loved that the communication was so frequent and I never wondered what stage my car was at. The text messages were my favorite thing.

Customer Service

The team was great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience