CARSTAR Auto World Collision San Jose
In operation 10 years, 5 years at this location.
At CARSTAR, we offer comprehensive collision repair service, cosmetic repairs and autoglass repair and replacement. Whether you've had an accident, tangled with Mother Nature or want to freshen up your car's look, you can trust CARSTAR.®
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
At this time, I am satisfied with the repair work done. However, I believe you’re asking me to complete a survey much too soon. Perhaps 2 to 3 weeks would be a more appropriate timeframe.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I was disappointed that the shop fixed the dent on the side of the car but did not work with me to replace the cracked windshield at the same time while they had my car for a whole week, even though I expressed that this was a service I needed and wanted to pay out of pocket They returned the car to me without a dent but with a foot long crack on the windshield. How satisfied would you be?
Customer Service - 3.0/5.0 -
I liked the staff at the start of the process. They dropped the ball when they failed to register that I HAD SIGNED the request for the windshield replacement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The service is great. But the noise from the repair is still louder than the original. But much better than when the catalytic converter was gone. But the humming is noticeably louder than when the original was installed when I drive on the highway.
Customer Service - 5.0/5.0 -
They were great. I felt horrible with what had happened to my car. And they were understandable and very friendly. Wished we had more friendly people like them around in the service industry.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Great and very friendly customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body work was completed one day after the estimated date. Great work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service is extremely extraordinary!! Great job keep it up!! Thank you.
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Good service
Returned Clean
My Experience - 5.0/5.0 -
Had a great experience at this body shop. After my fender-bender they treated me like a person, not just a job. Clear communication, perfect paint match, and the car looked better than before. Honest, friendly, and they even fixed a small extra issue for free. Highly recommend.
My Experience - 5.0/5.0 -
I had an exceptional experience with Carstar Auto World Collision after encountering unexpected car damage. The entire process was smooth and stress-free thanks to the kind staff who were very helpful. You guys did an excellent job, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had an exceptional experience with Carstar Auto World Collision after encountering unexpected car damage. From beginning to end, the entire process was seamless, professional. They took the time to explain the necessary actions, kept me informed throughout the process, and ensured that everything was managed effectively. They significantly alleviated a challenging situation.
Likely to Recommend - 5.0/5.0 -
In fact, I am taking my daughters car which got scratched and dinged on the drivers side door.
Repair Quality - 5.0/5.0 -
CarStar did an incredible job repairing the scratches on my Rivian! From start to finish, the team was super professional, communicative, and made the entire process completely hassle-free. The repair work is flawless, and as an added bonus, they even detailed the car before handing it back. It looks brand new. Highly recommend!
Customer Service - 5.0/5.0 -
Front Office were very courteous and extremely friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Job well done.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
poor communication on their part
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fair price
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work and speedy service!