CARSTAR Automotive Collision Services-Pcg
In operation 11 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Automotive Collision Services can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Automotive Collision Services claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and done much faster than expected. Definitely appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a great job, thanks! Very customer focused, very expedient, detailed, and the car looks great!
My Experience - 5.0/5.0 -
I’m very impressed with the customer service at CS! At a time where Customer Service is rare anymore, Matt went above and beyond to make sure I left completely happy. Thank you to all who had a part in making my car beautiful again! I highly recommend them!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work! Great customer service! Owner went above and beyond my expectations! Definite referral if ever needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great! Everyone was so attentive and kept me updated throughout the entire process. The entire experience at the body shop was amazing from start to finish. Thank you guys so much for everything! I truly appreciate it!
Customer Service - 5.0/5.0 -
Everything was great! Everyone was so attentive and kept me updated throughout the entire process. The entire experience at the body shop was amazing from start to finish. Thank you guys so much for everything! I truly appreciate it!
My Experience - 5.0/5.0 -
Totally painless! Great service. The car looks like new thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job ,the car was clean ,and shined like new.
Likely to Recommend - 5.0/5.0 -
Absolutely! I will use them again if need.
Repair Quality - 4.5/5.0 -
Service was great!
Customer Service - 5.0/5.0 -
Everyone was very accommodating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. The automation made it simple to deal with.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your shop has the expertise and knowledge to handle repairs by going over the damage but other parts of the vehicle that may have been affected by your collision. 5 stars to the entire shop. ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great work and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality of work and amazing customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
As stated, this is the second time I’ve had major issues with quality. The first time, it was with my ZR2 Silverado, where my steering was compromised due to missing parts. They don’t seem to understand they’re doing work that can get someone killed if not done correctly.
Repair Quality - 2.0/5.0 -
Second time I’ve had a poor repair job from CarStar. This time the poor work was highly visible. While further adjustments were attempted, it is still visible. As I stated when I brought in the car, the hood also needed to be replaced. This was not done.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honestly I loved the kindness and honesty I received the constant communication I got from patty at the front desk, reassurance. Constant conversation and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
CARSTAR did an exceptional job making my car look great after all the repairs were done. Your service arrangement with Enterprise was outstanding in making things so easy for me. Great setup ! Well managed !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
2nd time I've used you guys. Thank you. I don't go back unless Im satisfied. Appreciate your time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quick and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, helpful, professional, thorough and quality service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satified