CARSTAR Babbsco Collision

5.0 (1,562reviews)
100%
8624 Niagara Falls Blvd.,  Niagara Falls,  NY  14304
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Shop AssistantSparkles

In operation 44 years.

Babbsco CARSTAR Collision has been in business for over 40 years. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We pride ourselves in insuring complete customer satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 11:00 am
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR
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Reviews (1,562)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with vehicles frequently described as looking brand new, factory fresh, or better than before. The level of professionalism and friendliness of the entire team is a recurring highlight across reviews. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another strong point, as many vehicles were completed ahead of schedule. Customers also frequently mention the unexpected bonus of having their vehicles thoroughly cleaned inside and out. A few customers noted minor areas for improvement, including occasional delays due to parts availability and one instance of misaligned headlights, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... interior and exterior cleaning … showroom ready! Repairs are amazing and my VW looks factory new!!!" Read more
"Outstanding service by a knowledgeable, friendly, helpful, skilled, and highly professional team."
"Exceptional service and very helpful staff. Completed repairs in the exact timeframe they gave. My car looks brand new. Highly recommend!!!!!!"
"... scheduling. I came in on the fifth day and was so excited. My car looked better than it did before the incident. They even detailed my vehicle for me. Which I really ..." Read more
"Car was done really good, they took their time and my car looks just as good when I first got the car and they also cleaned the inside for me and I appreciate ..." Read more
"Regular updates by text and by phone. We had the car 5 days earlier than we expected They did a great job. Good as new and earlier than ..." Read more
"Kept in touch throughout the entire process Was ready earlier than promised date. They were extremely nice, and helpful. 1010 would ..." Read more
"Clear communication It was ready 2 days early! Everyone was wonderful! All around great experience ..." Read more
"Called with updates It was even early I will tell everyone to go there Timely, excellent ..." Read more
"... impressed facility looks small but they deliver big! Handled timely, nice staff, did repairs professionally. 2026" Read more
"... satisfied with the work done to my vehicle and the communication was A+ upfront and honest I would definitely recommend and return" Read more
"Professional, courteous, and very prompt service! They kept me in the loop during the entire time of my repair and when I received my vehicle back there were no ..." Read more
"I found them to be completely informative every step of the way letting me know how the repairs were going and estimated time ..." Read more
"... shop. Highly recommend this shop Nothing to date Extremely professional and great communication. Quality repairs, completed as promised. Highly recommend ..." Read more
"Great communication which is very important Professional, on time, great communication ,great work"

Likely to Recommend

Repair Quality

Excellent service. They repaired my vehicles rear end damage making it look brand new again. They went above and beyond by swapping a sticker from the damaged hatch on to the new one, so it looks exactly like it did before the accident.

Customer Service

Easy to work with for scheduling and explanation of the work they were doing.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Beautiful job and great employees

Likely to Recommend

Repair Quality

Best service/work ever!!!

Customer Service

Best employees, they treat you great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am more than satisfied with the service and the quality of work that I received. The staff and especially Derek kept me appraised of the progress throughout the repairs. They answered all my questions and helped me through the process. Thanks guys

My Experience

My Experience

You guys are the best. 5⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

This place is the best. From Derek, to the body techs, to the girls behind the counter to the detail kid that puts the finishing touches.pn... 5 ⭐️⭐️⭐️⭐️⭐️

Customer Service

Great Job!!! From Derek to the girls in front to the body techs to the detail kid you guys did a great job! 5⭐️⭐️⭐️⭐️⭐️

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great attitude from employees. Derek and Mr Page are FANTASTIC.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

People friendly & very professional! Car repaired perfectly & they also detailed my car!

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Positive experience.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone was very helpful n kept in touch with a timeline on when my car would be finished . I’m impressed with the staff. Bonnie

Likely to Recommend

Repair Quality

Things running smoothly

Customer Service

Staff competency above average

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Carstar did a great job at repairing my vehicle, and went above and beyond to even cleaning the interior & caring for my vehicle while it was in the shop. Would highly recommend.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I found them to be completely informative every step of the way letting me know how the repairs were going and estimated time of completion I found the people to be kind and patient with my questions I would recommend them to anyone who asked thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Carstar has always been accurate.

Repair Quality

The service was complete in a replicable time.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a great job I really like the way it looks thank you 😊

Likely to Recommend

Definitely will

Repair Quality

Really nice 😊

Customer Service

Awesome

Kept me Informed?

Yes

Ready on Time?

Yes

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