CARSTAR Big Tex Collision

4.6 (412reviews)
95%
6906 S. RL THORNTON FREEWAY,  Dallas,  TX  75232
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Big Tex Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Dallas, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (412)

My Experience

Awesome job you guys, definitely will be recommending Big Tx Collision.

Likely to Recommend

Repair Quality

You guys that are the best😊😊

Customer Service

Very kind and helpful

Returned Clean

My Experience

Carstar has been my go-to body shop for years. Their team is always on point with professionalism, communication, and excellent work, and their overall service pricing is second to none.

Likely to Recommend

Definitely yes.

Repair Quality

Carstar did an amazing job better than what the factory did originally everything matched on the paint color. Awesome job very impressed.

Customer Service

Awesome customer service

Returned Clean

Likely to Recommend

Repair Quality

Great job !!! Will recommend this people to anybody that wants a good and fast job !!! Will be using them from now on .. ✨💫

Customer Service

Returned Clean

My Experience

I was not 100% satisfied, but I do believe the employees made the situation as right as they could and I’m grateful for that.

My Experience

Once again, they took care of my car after an accident. Even though it wasn’t my fault my uninsured motorist insurance came in handy and they worked directly with them to get the payment. Another satisfied experience.

My Experience

Yessssss. This was supreme service ... across the board. Thank you 😊

Likely to Recommend

I won't go nowhere else

Repair Quality

This was the most efficient professional job I ever experienced. The only complaint they were super fast with my car. 😆 🤣. But overall I won't go anywhere else

Customer Service

The best

Returned Clean

My Experience

My heart was broken when my car was wrecked and broken, but the excellent customer service made me feel very heartwarming and genuine. Excellent customer service helped ease self-conscious that my car would look the same before the wreck. Then when it came down to the bodywork in the paint job, they nailed it so not only do they have good customer service. They also do a good job on our work ethics.

Likely to Recommend

Repair Quality

Yes, the ladies they were so heart warming made me feel comfortable leaving my car and picking up my car. Excellent customer service. The work looked immaculate look like it did when I first got it off the brand new car lot from the dealership. I am so satisfied that they took care of my car definitely a 10 out of 10. Keep up the good work.

Customer Service

My Experience

I'm very happy for the job they did

My Experience

My experience was amazing. Great customer service and craftsmanship. I am very pleased. You made this a very smooth transition , and the turn around time.....lighting speed! Thank you for the assurance. I would recommend CS Big Tex Collision to anyone. Hands down the best in Texas. Thank you again for everything 🙂

Likely to Recommend

Repair Quality

I am very satisfied with the work and professionalism shown at Big Tex Collision.

Customer Service

The he customer service was one of the reasons I came to Big Tex Collision. I used them before and I was pleased with the results so I’m a repeat customer now.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys did an awesome job. Super communicate through out the whole process. Everything was in working order and in a timely fashion.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The door is not connecting with the frame, so the door is not closing all the way

Likely to Recommend

Repair Quality

Customer Service

I’m happy with the outcome thanks…

Translated from Spanish by Carwise
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My Experience

Likely to Recommend

Te atienden de lo mejor

Repair Quality

everything is fine

Customer Service

everything is fine

My Experience

The customer service was extremely excellent. They kept me informed throughout the whole process. They were really good on calling me to update me as the process moved. As for my vehicle it looks like nothing happened. I am very satisfied with the service and the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for making this easy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and great professional and friendly customer service

Customer Service

They are amazing nice people

Returned Clean

Likely to Recommend

Repair Quality

I would rate it a 12 if I could, but overall I am very satisfied with the repairs on my vehicle.

Customer Service

They were kept me updated every time.

Returned Clean