CARSTAR Big Tex Collision

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0

Customer Service - 4.5/5.0 -

Great at bullshitting very sweet and nice

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for the service. You all kept in touch with everything. Very satisfied with the work. Great customer service and job.

Customer Service - 5.0/5.0 -

Very prompt

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I Kept getting the run around about when my car would be ready . When I finally got my car back a quarter of a tank of gas was missing and a receipts for fast food were in my car. So basically they say parts are on back order so they can drive your car around. The owner the guy is a rude ass guy that try’s to sit there and lie saying they just found more damages when really it’s to keep your car for his personal use. I will never use this place again and will be leaving a review on the website as well. The front desk girls are awesome but they have to deal with all the pissed off customers because the guy / owner is a lying piece of shit . I will be looking legally into it because he is a taking advantage of people.

My Experience - 5.0/5.0 -

Did a great job, very pleased.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job, would recommend.

Customer Service - 5.0/5.0 -

Good job, would recommend .

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The best place to go for repairs! The best workanship, best employees, best . communications. I highly recommend! Thank you, Big Tex!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good job

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have told everyone that I talked to they need to go CS Big Tax Collision, if they need their car repaired.

Repair Quality - 5.0/5.0 -

they did a fantastic job on my car.

Customer Service - 5.0/5.0 -

They were very friendly and patient with me and made sure I was in the loop of what was going with my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I love to work that was put in on my car I will refer people to you now

Customer Service - 5.0/5.0 -

Great job

Returned Clean

My Experience - 5.0/5.0 -

Thank you all for your kindness, and hard work! Many blessings.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work, thank you.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I really appreciate the customer service. You guys did a great job and you answered all my questions even addressed concerns I had I really appreciate that. Hopefully I don’t need your services but if I ever do, I will be forever a customer.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am very pleased with the service I received from CS Big Tex Collision. From the first call to schedule repair service on my vehicle to seeing the final results with my car. The whole staff play a role in my overall experience with me being one satisfied client. This company did a great job. Thank you

Likely to Recommend - 5.0/5.0 -

LARITA (MAZDA owner) I am very pleased with the service I received from CS Big Tex Collision. From the first call to schedule repair service on my vehicle to seeing the final results with my car. The whole staff play a role in my overall experience with me being one satisfied client. This company did a great job. Thank you

Repair Quality - 5.0/5.0 -

LARITA (MAZDA owner) I am very pleased with the service I received from CS Big Tex Collision. From the first call to schedule repair service on my vehicle to seeing the final results with my car. The whole staff play a role in my overall experience with me being one satisfied client. This company did a great job. Thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

10/10

Customer Service - 5.0/5.0 -

10/10 loved the work done on my car

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My car stopped on me in three days. Something was leaking from my car. And I can't reach them.

Customer Service - 5.0/5.0 -

The lady on the phone was nice, when I was able to reach them

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0 -

When I got my car back, a tray from the cargo area was missing.

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0 -

The employees of Big Tex Collision were professional and friendly.

Returned Clean

My Experience - 0.0/5.0 -

Did not replace the fusion emblem on the back of trunk. Front seat is still broken from the accident. ABS system still come on and off on the dash board. This was addressed when the vehicle was brought in and I was told that it was fixed after the vehicle was picked up.

Likely to Recommend - 2.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0 -

Did not fix the front seat, ABS system still come on the dash board. Did not replace the fusion emblem on the back of the trunk.

Returned Clean