CARSTAR Big Tex Collision

4.6 (414reviews)
95%
6906 S. RL THORNTON FREEWAY,  Dallas,  TX  75232
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Big Tex Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Dallas, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (414)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Car was totaled so can comment on car service.

Repair Quality

Car was totaled so can comment on car service.

Customer Service

Car was totaled so can comment on car service but customer service was on point.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The nice

Likely to Recommend

Repair Quality

I was told my car was ready before it actually was. Once I got my car back I realized the radar was never recalibrated and I haven’t gotten any help on this since I’ve left.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate every thing they have done for me.I thank them on my behave.

My Experience

My car is not fix current. When I received my car, I noticed it was hard to turn. I have been waiting more than 3 weeks for the part to come. My new key was not programmed to open/lock my doors. The antenna cover and my side decal is still missing.

My Experience

Professional team and kept me up to date on my repairs. Would come back for more body work soon!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Only if paying out of pocket

Repair Quality

Almost was done via cosmetic except one area, but mechanically there was absolutely nothing done and I couldn't drive my car. I had to find another mechanic to repair the car over heating after being rear-ended.

Customer Service

Great customer service 👏

Likely to Recommend

Repair Quality

one thing need to be foc

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was disappointing after repair had to visit to have repair adjustment to trunk Rubber gasket was not installed properly. After adjustment picked up car dirty footprint in rear drivers side on carpet. Quality inspection was not performed and Ownership did not acknowledge mistakes with courtesy or give thank you for my business. Disappointed!

Customer Service

See previous comments

Returned Clean

Likely to Recommend

Fast, friendly, reliable and worth it

Repair Quality

Amazing, quality service and being constantly updated about your vehicle is always the best

Customer Service

Called and updated me about my repairs and even worked with having the vehicle ready when I needed it

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

My Experience

glad i chose CS Big Texas collision. One of the fastest and greatest work i’ve seen and lets not forget the awesome customer service! 10/10 service definitely recommend them!