CARSTAR Big Tex Collision

4.6 (414reviews)
95%
6906 S. RL THORNTON FREEWAY,  Dallas,  TX  75232
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Big Tex Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Dallas, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (414)

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Repair Quality

Customer Service

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Repair Quality

I took my car to get it fixed and they returned it on Monday or Tuesday and I paid $400.00 They didn't fix the front driver side so I had to take it back and pay another $277.00. I don't feek like the back was fixed because I still hear the noise so now, I'm afraid to take it back to them. I trusted Bob because he had done work for me before at his other shop.

Customer Service

They were nice..

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Repair Quality

It was great

Customer Service

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Repair Quality

I am very pleased this company is awesome

Customer Service

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Repair Quality

Thank you for helping my daughter who is out of state!!

Customer Service

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My Experience

My axle yeah or alignment something is wrong my son said that it is making eye it doesn’t know if it’s a wap wap or some thing is wrong with the front or the rear axle. I’m not real clear on it and definitely lifted dial his hands off the steering wheel, and it started Bari by not straight, so the alignment is off. Something is wrong and I need it dealt with in the morning please

Likely to Recommend

Repair Quality

Very professional. The parts are working great. The only miscommunication was painting the door. That was not completed. Overall great place to take your vehicles.

Customer Service

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My Experience

CS Big Tex collision did a great job in fixing my car thanks you guys

Likely to Recommend

If anyone needs to have their car fixed from a collision or body work I would refer CS for the company that they reach out to

Repair Quality

They give great service and fixing your car

Customer Service

CS is a great company to get your car worked on

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My Experience

My Experience

My Experience

The staff was great and really helpful communicating with the insurance company. The damage is completely repaired and looks new.

My Experience

Great and fast work!

Likely to Recommend

My car did not have too much damage and I was not hurt, but I imagine for other accidents their is more trauma and having this taken care of so quickly and back to normal, with such friendly staff, it must be a huge comfort.

Repair Quality

Everybody on the team was so friendly helpful and efficient. The service was incredible, best detailing job I've ever seen on this car.

Customer Service

See above, just outstanding

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Likely to Recommend

My sister's vehicle is sitting in their shop.

Repair Quality

Great service. I got rear ended the same day i picked up my car from them. I took it back because of their great customer service, good work, and prompt turnaround time. They understand people's pain of not having their vehicles.

Customer Service

Angelica did a great job at keeping me in the loop of the progress.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Everyone, from the owner, to the staff in the office, was so helpful and polite. They took into consideration my work schedule and care for my car like I would. Very knowledgeable and reasonable pricing. I would go back in a heartbeat, and I’ve already been recommending them to friends.

Customer Service

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Repair Quality

Customer Service

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My Experience

I was completely satisfied

Likely to Recommend

Already have

Repair Quality

Thank you! Fast, professional service.

Customer Service

Thank you! Great, professional service.

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