CARSTAR Big Tex Collision

4.6 (414reviews)
95%
6906 S. RL THORNTON FREEWAY,  Dallas,  TX  75232
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Big Tex Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Dallas, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (414)

Likely to Recommend

Repair Quality

Excellent communication from the companies end. Wonderful service. The quality of work was also outstanding.

Customer Service

My Experience

I am sorry that I answered earl. My truck is estimated to be there until 3- 14-25. Unless somebody knows something I don't know.

My Experience

Thank you so much for your service!

Likely to Recommend

Repair Quality

It looked just like new when I got it back, yall even gave it a nice wash! I was very impressed with the care you took of the vehicle and the care of communicating when there were updates to completion times. It looks amazing and It felt great to get it back!

Customer Service

Returned Clean

My Experience

Everything was great,Jasmine and the other ladies at the front desk was super. And from A to dealing with Bro. Z it was great. And from the looks of things so far, the work seems to be impeccable. If anything changes I’ll let y’all know! Looks like it was a great team effort. I would refer y’all to anybody!!! Thank you Mr.Pennie

Likely to Recommend

Repair Quality

So far everything is good, Saturday when I was driving sounded like I heard something loose. After that I didn’t hear it again, but it appears to be an outstanding job!!!! Truly impeccable!!! Thank you Mr. Pennie

Customer Service

They were very Therol and kind and they kept me posted on my car daily.

Likely to Recommend

They went above and beyond. They even did extra work and did not charge me for it.

Repair Quality

The car looks great.

Customer Service

Customer service was excellent.

Returned Clean

My Experience

Jasmine at the front desk being new was very kind ans attentive when I was there in person or on the phone. Thank you to all the employees at big tex that worked on my truck in this cold weather to get it back right.

Likely to Recommend

Repair Quality

Customer Service

WOST PLACE IN DALLAS POOR COMMUNICATION

Returned Clean

Likely to Recommend

Repair Quality

Great work! Very friendly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Jasmine and Angelica were very knowledgeable and professional

Returned Clean

My Experience

You all did an amazing job. You cannot tell that my car was in an accident. The staff were very professional and polite. I will be recommending you all to others, and you’ve gained a life long customer with me.

My Experience

The staff was friendly and knowledgeable, customer service was easy to contact and the work was completed in a timely manner. So far the work looks good I haven't had the chance to really look at it. It's cold outside!! !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Likely to Recommend

I would be gladly to recommend this shop to others.

Repair Quality

I am very happy with my repair work. Very good work, you can't tell the car had been in an accident. Staff member were very professional and friendly.

Customer Service

Staff very professional and knowledgeable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The front desk took the time to answer my questions. The young ladies were very helpful.

Returned Clean

My Experience

Big 10

Likely to Recommend

Repair Quality

Great job. Really fast.

Customer Service

Returned Clean

My Experience

Thank you so much to Bob and the whole team! Top notch service all the way through! Customer Service was off the charts sensational! So grateful we chose this shop and will tell everyone I can and send them your way!

Likely to Recommend

Repair Quality

“I had an absolutely amazing experience with the service at Big Tex Collision! Angie was incredibly helpful and went above and beyond to assist me. Thank you so much for all your help—I truly appreciate it!”

Customer Service

“I had an absolutely amazing experience with the service at Big Tex Collision! Angie was incredibly helpful and went above and beyond to assist me. Thank you so much for all your help—I truly appreciate it!”

Returned Clean

Likely to Recommend

Repair Quality

Great job on the repair

Customer Service

Returned Clean