CARSTAR Bob Bjorneby's Federal Way Colli
In operation 38 years.
We joined the CARSTAR family in 2004, but have been in Business since 1988, we are a family owned 3rd generation shop that performs high quality repairs to all vehicles. Our standards are held very high not only on a personal level with Bob Bjorneby seeing as Body Shop’s runs in his family’s legacy, but also on a very professional level with CARSTAR standards, Verifacts Standards. Our employees meet the required training to make us an I-CAR Gold Class Certified Shop. We have state of the art equipment to handle any job that comes our way. Nothing is too big or small for us to handle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
From quality of work to their ability to communicate clearly is important when using a car shop. I feel good to refer them to others and feel confident in my recommendation.
Repair Quality - 5.0/5.0 -
Very impressed at the quality of work. It was done quickly and even fixed an extra item I asked about. Communication was great and easy to work with. What was the best part is that it did not linger like many car shops do. Not a lot of work to be done but still they were prompt, which means a lot to me.
Customer Service - 5.0/5.0 -
Good communication and clear on expectations.
My Experience - 5.0/5.0 -
Great work, quick turnaround. Would definitely go back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality. Got back very quickly. Definitely recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very happy with the work done and the friendliness of everyone.
Customer Service - 5.0/5.0 -
We were very happy with the work done and the friendliness of everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
everything went fairly smooth
Customer Service - 4.0/5.0 -
personnel was fine. Receptionist could use a little work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair went well and it didn't take long either. Great customer service!
Customer Service - 5.0/5.0 -
Great customer service. I was told my car will be ready Tuesday and it was. Thank you!
My Experience - 5.0/5.0 -
Awesome service and the car was repaired in a short period of time. Everyone we spoke with were friendly and professional.
My Experience - 5.0/5.0 -
You guys are AWESOME!! Keep me informed the whole time, got my Jeep back a day earlier than promised. Thank you, I will recommend you to all that need body work.
Likely to Recommend - 5.0/5.0 -
I highly recommend your business.
Repair Quality - 5.0/5.0 -
Great Job!
Customer Service - 5.0/5.0 -
Good contact
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always will recommend.
Repair Quality - 5.0/5.0 -
Always does quality work. Very easy to work and always communicated what was going on. Highly recommend
Customer Service - 5.0/5.0 -
First class work.
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the work that Bob Bjorneby’s did on my car. It doesn’t look like anything happened to it. They also fixed a previous area at the same time and my car looks brand new again. I highly recommend them. They do an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bob Bjorneby’s did an amazing job on my car. I was very happy with their work. It looks like nothing happened to my car. He also surprised me by fixing a small area that needed repair, which I paid for out of pocket. I was going to make another appointment, Bob went ahead and did it the same time as the insurance covered one. That made me very happy. I will recommend them to my friends.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! I took my car to another auto repair on chanted Village Parkway. They quoted something totally ridiculous. So Bob’s was a breath of fresh air in a total relief. Thank you.
Repair Quality - 5.0/5.0 -
Timing was everything and Bob’s Carstar was on point! 💜
Customer Service - 5.0/5.0 -
Everyone was pleasant and about what needed to be done.
Returned Clean
My Experience - 5.0/5.0 -
It looks great
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.5/5.0 -
It took too long
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would choose to use their services in the future and would (and have) gladly recommended their facility to others.
Repair Quality - 5.0/5.0 -
I am never disappointed with the quality of work performed by Bob Bjorneby's Car Star. They are a pleasure to work with on every level and I would not hesitate to use their expertise in the future.
Customer Service - 5.0/5.0 -
They are a pleasure to work with and always keep you updated on the progression of work performance.
My Experience - 5.0/5.0 -
Amazing staff, super helpful and speedy service.
Likely to Recommend - 5.0/5.0 -
Great experimce
Repair Quality - 5.0/5.0 -
Great work, great communication and timely
Customer Service - 5.0/5.0 -
Very friendly service