CARSTAR Bob Bjorneby's Federal Way Colli
In operation 38 years.
We joined the CARSTAR family in 2004, but have been in Business since 1988, we are a family owned 3rd generation shop that performs high quality repairs to all vehicles. Our standards are held very high not only on a personal level with Bob Bjorneby seeing as Body Shop’s runs in his family’s legacy, but also on a very professional level with CARSTAR standards, Verifacts Standards. Our employees meet the required training to make us an I-CAR Gold Class Certified Shop. We have state of the art equipment to handle any job that comes our way. Nothing is too big or small for us to handle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
8, there appears to be a couple of rust spots by the front door
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would like to thank you guys for helping me out. As a young women, it is very difficult to understand the automotive industry. You guys were very patient and helpful with me. Thank you again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great place , my car looks like nothing happened. Perfect 10 of 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
The hours of operation aren't even a little flexable for healthcare workers
Customer Service - 4.5/5.0 -
Satellite antenna wasn't hooked up, had to come back, but had to work around shop schedule
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great place to take your vehicle for repairs.
Repair Quality - 5.0/5.0 -
Great Business. Great customer service. They do quality work. I am very satisfied with my car repair.
Customer Service - 5.0/5.0 -
Great Customer Service.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The car had a fuel smell inside. The work on the exterior was excellent!!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Fast turn-around, professional service. Thanks my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your work is nice my car looks new again
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Awesome job ,I can’t believe what you guy’s did that is a Beautiful talent ,you can’t even tell anything was wrong , you more than made me happy ,no one can even tell it was damaged ,Thank you , thank you you guys are the best ,Beautiful just Beautiful work , I could go on and on but you all did a fantastic job and made me so happy ,I would definitely recommend you to anyone who needs work done ,You guys Rock , 💕😘
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have taken several of my vehicles to Bob's for repair. They can be trusted to fix your car right.
Likely to Recommend - 5.0/5.0 -
I have taken several vehicles to Bob's for repair. Yes, I would recommend to friends to take their vehicles there.
Repair Quality - 5.0/5.0 -
The car looks like it had never been in an accident.
Customer Service - 4.5/5.0 -
I am satisfied with the customer service, Bob ensured that we were regularly informed about the progress of the repairs and any additional costs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only issue I had was your estimator she was very rude and hung up on me otherwise once I was handled by you Bob things went smooth
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and support thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thankful for Carter Bob Bjorneby’s work and down to earth customer service. My Jeep came out looking like nothing ever happened. Thank you again.