CARSTAR Bob Thomas Auto Body

4.9 (2,598reviews)
98%
8752 NE Sandy Blvd,  Portland,  OR  97220
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Shop AssistantSparkles

In operation 46 years, 31 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Bob Thomas Auto Body can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Bob Thomas Auto Body claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,598)

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Quick service, good people, great result!

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Returned Clean

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Courtney is fantastic!

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Returned Clean

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My Experience

I'm glad everything went relatively smoothly.

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My Experience

Katie is amazing and very communicative.

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My Experience

I really appreciate CARSTAR Bob Thomas repairing my car. They did over and beyond what I expected. Not only did they repair it, they also detailed it and it looks brand new. I wasn't expecting that but I really appreciate it. Thank you so much, CARSTAR Bob Thomas.

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My Experience

Everyone was friendly and helpful. The car looked perfect and I appreciated the thorough cleaning even inside - didn’t expect that. Thanks Savanah and team

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Katie was beyond exceptional from the moment we called. After being rear-ended, we ran into a lot of issues dealing with the other driver’s insurance, but Katie constantly went to bat for us and kept everything moving. She made a stressful situation so much easier to deal with. We had our Tesla back within just a couple of days, and the quality of the work was incredible. The body work was flawless, and the paint honestly looks even better than the original. Can’t say enough good things about Carstar and the entire team. Highly recommend!

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Returned Clean

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I've already told my insurance agent and another friend

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I'd give 11 if it were available

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My Experience

Savanah was awesome. Great service and communication. Car looks fantastic!

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Ok, there were foot prints all over my running boards

Repair Quality

Great and quick service

Customer Service

Perfect

Returned Clean

My Experience

Savannah was aces shop did a great job. Get me posted and finished the job early. I like it

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My Experience

I am beyond impressed with carstar bob thomas. They went above and beyond in their customer service from start to finish. The communication was great, the people at the front desk were friendly and helpful as well. Very quick and efficient process. highly recommend this place! Thank you so much for making my experience so easy.

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Returned Clean