CARSTAR Bothell Auto Rebuild

4.8 (917reviews)

96%

(425) 485-6388

17111 BOTHELL WAY NE, Bothell, WA 98011

96%

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17111 BOTHELL WAY NE
Bothell, WA 98011

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About CARSTAR Bothell Auto Rebuild

See Photos

17111 BOTHELL WAY NE
Bothell, WA 98011

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 15 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Bothell can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Bothell claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (917)

Sort By:
Newest
Rating

916 Customers Rated

5 Stars

87.5% Complete

(802)
4 Stars

9.7% Complete

(89)
3 Stars

1.1% Complete

(10)
2 Stars

0.9% Complete

(8)
1 Star

0.3% Complete

(3)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional communication, with regular updates every 1-3 days throughout the repair process. The quality of workmanship receives high marks, with many noting their vehicles look brand new after repairs. Timeliness is a strong point, with numerous repairs completed on or ahead of schedule. Staff professionalism and customer service excellence are frequently highlighted. The shop goes above and beyond by cleaning vehicles and sometimes completing additional minor repairs at no charge. While most experiences are highly positive, a few customers noted issues with incomplete repairs or final billing discrepancies that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"Car looks brand new!"

"It looks like new!"

"Great repair job, the car looks like new!"

"Excellent work, couldn't be happier with both workmanship and excellent customer service. Highly recommended ..." Read more

"Not satisfied. The replacement antenna fin had a rubber around it which was not present around the original ..." Read more

"It was ready a day early."

"right on time"

"On time."

"earlier than expected!"

"It took one week instead of the estimated 2 weeks."

"Excellent communication throughout the entire process."

"Did a great job, on time and great communication."

"Excellent work, completion was fast and they called every two days with updates!"

"Phenomenal communication. Timely and professional."

"Initially they said they would call every 3 days with status updates. That lasted two weeks. Then I had ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Car looks brand new!"

"It looks like new!"

"Great repair job, the car looks like new!"

"Excellent work, couldn't be happier with both workmanship and excellent customer service. Highly recommended ..." Read more

"Not satisfied. The replacement antenna fin had a rubber around it which was not present around the original ..." Read more

"It was ready a day early."

"right on time"

"On time."

"earlier than expected!"

"It took one week instead of the estimated 2 weeks."

"Excellent communication throughout the entire process."

"Did a great job, on time and great communication."

"Excellent work, completion was fast and they called every two days with updates!"

"Phenomenal communication. Timely and professional."

"Initially they said they would call every 3 days with status updates. That lasted two weeks. Then I had ..." Read more

Meghan (Land Rover owner) reviewed 7/31/26

Chandra (Mazda owner) reviewed 7/30/26

Albert (Audi owner) reviewed 7/30/26

Vinay (Toyota owner) reviewed 7/28/26

They did very good job

Bharat (BMW owner) reviewed 7/23/26

Michael (Audi owner) reviewed 7/23/26

Michael (Jeep owner) reviewed 7/22/26

Nicolas (Audi owner) reviewed 7/21/26

Jeffrey (Mazda owner) reviewed 7/17/26

Working with David was fantastic! He was kind, very courteous, patient, and took time to make sure I understood crucial details.

Sandra (Kia owner) reviewed 7/16/26

Always!! Love them🥰

I love Carstar!! They are always pleasant and respectful. They call on a regular basis to give you an update on your repairs.

The BEST!! Always have time to answer questions and be pleasant about it😃

Richard (Subaru owner) reviewed 7/15/26

Koveh (Subaru owner) reviewed 7/13/26

Ioan Marius (Subaru owner) reviewed 7/7/26

The replacement car bumper was installed all right, but with a huge space between the number and the hood. Now I did not expect to have it like new, but I can stick my fingers thru the gap that was supposed to not be there at all!

They where prompt in dealing with the insurance company.

John (Toyota owner) reviewed 7/6/26

Staff was friendly and communicative. They worked with my insurance without issue. The turnaround on repairs was very reasonable.

Thomas (Buick owner) reviewed 7/2/26

I will happily recommend you to all our friends and neighbors!

Looks like new!

Totally professional customer service. David and Jennifer went above and beyond keeping me in the loop the whole time

Robert (Lexus owner) reviewed 7/2/26

Danielle (Volkswagen owner) reviewed 7/2/26

Highly recommend carstar bothell. They provided timely updates every 1-2 days, were super helpful and accurate on timing and all details. They even washed my car so it was sparkly clean when I picked it up!! They also did great work, like it never even happened.

Jeff (Honda owner) reviewed 6/29/26

Great service, communication, and excellent work.

Great repair job, the car looks like new!

Excellent.

Joy (Lexus owner) reviewed 6/29/26

Wouid highly recommend!

This is the 2nd time I’ve used CarStar to repair damage to my car and they did another amazing job in a very timely manner.

They kept me informed of the progress of the repairs.

Robert (Mazda owner) reviewed 6/25/26

Under promised and over delivered!

First rate service. Swift and efficient.

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

CARSTAR Bothell Auto Rebuild

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Bothell Auto Rebuild

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (917)

916 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean